Teller - 20 Hours (Vinnin Square)

Retail Region 2 Administration; Swampscott (MA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Benefits package

Job summary

Retail Region 2 Administration in Swampscott, MA is seeking a Bank Teller. Starting rate is $20.00 per hour, with opportunities for growth based on experience and market factors.

You will perform routine teller duties including deposits, cash handling, processing checks and monetary instruments, handling foreign currency, and referring customers to platform staff for financial solutions. Strong customer service and reliable cash handling are essential.

Qualifications

• Adhere to policies and procedures; seek guidance when policy unclear.
• Outgoing, customer-focused, and able to work in a fast-paced environment.
• Self-starter with basic technical literacy.
• Clear communication and ability to convey information accurately.
• High school diploma or equivalent required.
• 1-2 years teller or cash handling experience.

Responsibilities

• Process deposits to customer accounts with verification of cash and endorsements; provide receipts.
• Cash checks for customers and non-customers.
• Process and record sale of monetary instruments (official bank checks).
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• File government-mandated reports related to large cash transactions and monetary instruments.
• Process loan payments and credit card cash advances.
• Assist customers with access to safe deposit area as applicable.
• Identify potential financial needs and refer leads to platform staff for follow-up.
• Other duties as required.

Skills

Customer service

Sales referrals

Cash handling

Effective communication

Education

High school diploma or equivalent

Job description

Starting Rate: $20.00

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

Major Responsibilities

Following established policies and procedures, performs routine teller duties:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers
• Process and properly record the sale of monetary instruments (i.e., official bank checks)
• Process foreign currency purchases and sales
• Redeem savings bonds
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
• Process various types of loan payments and credit card cash advances
• Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
• Other duties as required

Qualifications

• Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
• Individual should be a self-starter and be technically literate.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• High school or equivalent required.
• 1-2 years teller experience or cash handling experience

Working Conditions

• Must be able to remain in a stationary position for long durations of time without a break.
• Incumbent must be able to transport items weighing 15 pounds or more.