Regional Teller

Retail Region 2 Administration; Danvers (MA); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Benefits package

Job summary

Retail Region 2 Administration in Danvers, MA is seeking a Teller to perform routine duties such as deposits, cash handling, and referrals based on customer needs. The role requires travel across the region and strong customer service in a fast-paced setting.

The successful candidate will be outgoing, self-motivated, and possess a high school diploma or equivalent. Prior teller experience is a plus, and a robust benefits package is offered.

Qualifications

• Excellent customer service skills in a fast-paced setting.
• Strong communication and interpersonal abilities.
• Outgoing, self-motivated and able to travel region 100% of the time.

Responsibilities

• Process deposits and verify cash and endorsements.
• Cash checks for customers and non-customers.
• Record and process monetary instruments sales and currency exchanges.
• Redeem savings bonds and handle loan payments.
• Assist customers with safe deposit access and referrals to platform staff.
• Identify potential financial needs and refer leads to the appropriate team.

Skills

Customer service

Communication

Adaptability

Outgoing personality

Teamwork

Education

High school diploma or equivalent

Job description

Starting Rate: $20.50

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

Responsibilities for the Teller role include, but are not limited to the following:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers.
• Process and properly record the sale of monetary instruments (i.e. official bank checks)
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
• Process various types of loan payments and credit card cash advances.
• Assist with providing customers with access to safe deposit area.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.

Qualifications:

• The Regional Teller role will be required to travel throughout the region 100% of the time
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment
• Individual should be a self-starter and be technically literate
• High school or equivalent required.

Work Requirements:

• Ability to stand and remain standing for up to five hours at a time without a break.