Regional Teller

Retail Region 2 Administration; Providence (RI); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Benefits package

Retirement plan

Job summary

Retail Region 2 Administration is seeking a Teller in Providence, RI to perform routine teller duties, process deposits, cash checks, and handle monetary instruments. The role requires travel throughout the region and a strong focus on customer service in a fast-paced environment.

The starting rate is $20.50 per hour with a robust benefits and retirement package. Candidates should be outgoing, self-starters, and technically literate, with a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent is required.
• Outgoing personality with strong customer service skills and ability to thrive in a fast-paced setting.
• Self-starter with basic technical literacy and comfort learning new banking tools.

Responsibilities

• Process deposits to customer accounts with receipts after verification of cash and endorsements.
• Cash checks for customers and non-customers.
• Process and record the sale of monetary instruments (e.g., official bank checks).
• Process foreign currency purchases and sales.
• Redeem savings bonds and file government-mandated reports for large cash transactions.
• Process various loan payments and credit card cash advances.
• Assist customers with access to safe deposit area.
• Identify potential financial needs and refer leads to platform staff for follow-up.

Skills

Customer service

Communication

Fast-paced environment

Self-starter

Technical literacy

Education

High school or equivalent

Job description

Starting Rate: $20.50

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

Responsibilities for the Teller role include, but are not limited to the following:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers.
• Process and properly record the sale of monetary instruments (i.e. official bank checks)
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
• Process various types of loan payments and credit card cash advances.
• Assist with providing customers with access to safe deposit area.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.

Qualifications:

• The Regional Teller role will be required to travel throughout the region 100% of the time
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment
• Individual should be a self-starter and be technically literate
• High school or equivalent required.

Work Requirements:

• Ability to stand and remain standing for up to five hours at a time without a break.