Teller

North State Bank; West Virginia; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flexible benefits

Job summary

North State Bank in Raleigh, NC, is seeking a full-time Teller to join its customer-focused team in West Virginia. You will greet customers, process deposits, loan payments, and check cashing with accuracy and compliance.

You'll assist customers in person, by phone, or by email, answer questions about accounts and online banking, and help with official checks, debit cards, and gift cards. A strong attention to detail and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• 1–3 years of customer service and cash-handling experience.
• Excellent communication and customer service skills.
• Strong attention to detail and analytical ability.
• Comfort using Microsoft Word, Excel, Outlook, and online systems.

Responsibilities

• Greet customers and handle deposits, loan payments, and checks with accuracy.
• Answer questions about accounts, online banking, and bank products.
• Issue official checks, debit cards, or gift cards.
• Process night depository and courier deposits.
• Balance cash drawer and ensure compliance with policies.

Skills

Customer service

Cash handling

Communication

Attention to detail

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Online systems

Job description

A strong, independent community bank, North State has served customers for 25 years and counting. Headquartered in Raleigh, North Carolina, with offices in Wake and New Hanover counties, the Bank was built on and practices the core values of integrity, hard work, fairness, teamwork, and consistency. We believe it’s our calling to add value to the lives of those we serve and to do so with a spirit of friendship. We are a full-service bank with focused divisions for mortgage, government lending, and the community association management industry.

Your Morning

You start your day by greeting coworkers and preparing your workspace. After balancing your cash drawer and reviewing any updates or alerts, you’re ready to welcome your first customer with a smile. Whether it’s a deposit, loan payment, or check cashing, you handle each transaction with precision and care—making sure everything is accurate, compliant, and efficient.

Midday: Where Relationships Matter

As the lobby fills, you switch seamlessly between tasks:

• Helping customers in person, over the phone, or by email
• Answering questions about accounts, online banking access, and bank products
• Issuing official checks, debit cards, or gift cards
• Processing night depository and courier deposits

You’re always alert—watching for potential fraud, placing appropriate holds, and ensuring documentation is completed correctly. You also keep an eye out for opportunities to refer customers to additional products or services that may benefit them.

Behind the Scenes

Between customers, you scan teller work for overnight posting, complete required logs and reports, and help research or resolve any account discrepancies. You may assist with balancing or replenishing the ATM or support safe deposit box access, all while following bank policy and compliance standards.

Growing Together

No two days are exactly alike, and learning never stops. You participate in team meetings and training sessions focused on product knowledge, relationship building, and regulatory updates. When needed, you step in to support Lead Teller duties—demonstrating teamwork and reliability.

At the end of the day, you balance your drawer, knowing you’ve helped customers feel confident, supported, and valued.

What You’ll Bring

• A high school diploma or equivalent
• 1–3 years of customer service and cash-handling experience
• Excellent communication and customer service skills
• Strong attention to detail and analytical ability
• Comfort using Microsoft Word, Excel, Outlook, and online systems

The Work Environment

This role is based in a professional banking environment with moderate noise levels. The position involves standing, sitting, walking, and occasional lifting (up to 10 pounds). Reasonable accommodations are available.

Why North State Bank?

We believe in building strong relationships—with our customers and with each other. You’ll be part of a supportive team that values integrity, growth, and exceptional service.

North State Bank provides competitive compensation and an excellent, flexible benefits program. With North State Bank benefits, you have the flexibility to choose what's right for you and your family. We hope you will see it comes down to one simple truth: North State Bank is a great place to work!

North State Bank is an equal opportunity employer and gives consideration for qualified applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, pregnancy, genetic information, disability or status as a protected veteran status or any other protected category under applicable federal, state and local laws. VEVRRA Contractor.