Bank Teller - North Office

US Lawns; Storm Lake (IA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term Disability Insurance

Short-term Disability Insurance

100% Employer Funded Profit Sharing

Paid Holidays

Paid Vacation

Paid Sick Time

Paid Jury Duty

Bereavement Leave

Job summary

Citizens First National Bank is seeking a Teller for our North Office to greet customers and provide accurate, friendly service. You will balance cash, handle transactions, and answer questions about accounts and bank products in a fast-paced environment.

Responsibilities include operating ATMs and counters, learning banking software, and directing customers to the right personnel. The role requires good math, clear communication, and a professional, welcoming attitude.

Qualifications

• Strong communication via in-person, phone, and email.
• Basic math and calculator proficiency required.
• Ability to learn and use banking software and systems.

Responsibilities

• Balance transactions, cash drawer, and reports by the cutoff time.
• Assist customers with transactions and questions about accounts and bank products.
• Demonstrate knowledge of bank services and direct customers appropriately.
• Operate coin counters, currency counters, and ATMs as required.
• Understand and utilize banking software applications.
• Perform other duties as requested by management.

Skills

Communication

Math skills

Analytical thinking

Technology literacy

Physical stamina

Education/Experience

Education

High school diploma or equivalent

Tools

Banking software

Job description

Job Description

We are looking for an energetic, positive, and hard-working individual to fill a Teller position at our North Office. This location is open Mon-Fri from 8:00 am - 5:30 pm.

SUMMARY

Tellers are responsible for greeting individuals as they enter the bank. A Teller is going to make the first impression as people enter the bank. We expect that first impression to be professional, pleasant and welcoming. A Teller should provide quality, efficient and accurate service to our customers and internal staff. A Teller is responsible for meeting the needs of our diverse customer base.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Job functions of the tellers include the following:

• ACCURACY – Balance transactions, cash drawer and reports by the pre-determined cut-off time.
• CUSTOMER SERVICE – Assist customers with transactions and questions regarding their account and other bank products in a timely and efficient manner.
• ACCOUNT & SERVICE KNOWLEDGE – Possess broad knowledge of bank services to direct customers to correct bank personnel.
• EQUIPMENT KNOWLEDGE – Operate various machines according to location, i.e. coin and currency counters and ATMS.
• SOFTWARE KNOWLEDGE – Understand and use various banking software applications.
• OTHER DUTIES- As requested by management.

REQUIRED COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• COMMUNICATION -Bank employees must be able to read, write, and comprehend internal and external correspondence. The need for effective communication in person, via telephone and through e-mail is vital. Employees need to effectively present information one-on-one and in small group situations.
• MATHEMATIC-Bank employees are expected to be able to add, subtract, multiply, and divide using whole numbers and decimals.
• ANALYTICAL-Bank employees should be able to carry out detailed written or oral instructions. Employees' thought process and actions should reflect a high level of attention to detail.
• TECHNOLOGY-Bank employees should have a basic understanding of computer use, word processing, spreadsheets, and email.Employees are expected to be able to learn new software, hardware and cyber security best practices that apply to their job.
• PHYSICAL-Bank employees may be required to stand and/or sit for extended periods of time. Employees may be required to lift as much as 25 pounds.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• EDUCATION/EXPERIENCE-The expected educational or experience level requirement will be based on several factors including but not limited to previous experience, prior training, and job functions. Employees will be expected to complete required training for industry and job related functions.

Company Description

Citizens First National Bank is a medium sizedlocal community bank providing products and services covering Commercial Banking, Retail Banking, Wealth Management, Farm Management and Trust Administration.The bank is family owned and believes thatthe balancingof work, family and community is essential to the prosperity of all its stakeholders.

We are looking for talented, hard-working and self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team,

Citizens 1st National Bankis an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term Disability Insurance
• Short-term Disability Insurance
• 100% Employer Funded Profit Sharing
• Paid Holidays
• Paid Vacation
• Paid Sick Time
• Paid Jury Duty
• Bereavement Leave