Teller

Guardians Credit Union; West Palm Beach (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Guardians Credit Union in West Palm Beach, FL, seeks a personable teller to handle daily cash transactions and member inquiries. You will process deposits, withdrawals, and payments, balance cash drawers, and promote CU products. You’ll maintain accuracy, follow security procedures, and assist with research and routine reporting.

Applicants should have a high school diploma or GED, basic computer skills, and experience with MS Office. This role is on-site at our West Palm Beach branch.

Qualifications

• High school diploma or GED required or equivalent work experience.
• Ability to read and interpret documents and write routine reports.
• Computer skills including MS Office and data processing systems.

Responsibilities

• Open and close branch operations.
• Receive checks and cash for deposits, verify amounts and endorsements.
• Cashes checks and pays out money after verification of signatures and member balances.
• Enter transactions into computer and issue receipts.
• Place holds on accounts and provide notifications to members.
• Balance currency, coin and checks in cash drawer daily.
• Explain or promote products and services.
• Handle sale of money orders, cashier’s checks and travel cards.
• Notify supervisor of security or teller procedure breaches.
• Assist with member inquiries and research.

Skills

Cash handling

Customer service

Attention to detail

Compliance awareness

Education

High school diploma or GED

Tools

Microsoft Office

DataSafe

Job description

Receives and pays out money and keeps records of money and negotiable instruments involved in financial transactions by performing the duties as outlined below.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Responsible for opening and closing branch operations.
• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and member balances.
• Enters members' transactions into computer to record transactions, and issues computer generated receipts.
• Places appropriate holds on accounts and provides proper notification to member.
• Orders daily supply of cash and counts incoming cash.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with computer data.
• Explains, promotes, or sells products and services.
• Removes deposits and transactions from the night depository and ATMs.
• Ensures transaction tubes are promptly serviced.
• Ensures accuracy of member account information with each member interaction.
• Handle sale of money orders, cashier’s checks & travel cards.
• Notify supervisor of any breaches in security or teller procedures.
• Assist with member inquiries and research.
• Remain knowledgeable in all laws and regulations affecting teller functions.
• Attend meetings and training sessions as directed.
• Develop an understanding of credit union history and the credit union philosophy.
• Handle inputting and saving CTRs.
• Accept incoming check orders and handle the ordering of them.
• Rotates in coordination of teller work schedules and other essential duties.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the

knowledge, skill, and/or ability required. Reasonable accommodations may be made

to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months

related experience and/or training; or equivalent combination of education and

experience.

Language Skills

Ability to read and interpret documents such as all member records, compliance

rules, operating and maintenance instructions, and procedure manuals. Ability to

write routine reports and correspondence effectively and grammatically accurate.

Ability to speak professionally and effectively before members, groups of members or

employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole

numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent

and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved

written or oral instructions. Ability to deal with problems involving a few concrete

variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of computers

and various software including, Microsoft Office (Word, Excel, Outlook) and Internet

applications. The individual must have a willingness (and then be proficient) to learn

DataSafe, the credit union’s data processing system.

Physical Demands

The physical demands described here are representative of those that must be met

by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to

perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand;

walk; use hands to finger, handle, or feel; reach with hands and arms and talk or

hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The

employee must regularly lift and /or move up to 10 pounds. Specific vision abilities

required by this job include close vision, distance vision, color vision, peripheral

vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions.

The noise level in the work environment is usually moderate.