Teller

Salem Co-operative Bank; Salem (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Salem Co-operative Bank in Salem, NH is hiring a Teller to accurately process deposits, withdrawals, and transfers while delivering friendly service. You will maintain detailed cash-handling records and ensure compliance with bank policies.

The role requires 1–3 years of banking or cash handling experience and strong communication skills. Occasional travel to the Methuen, MA branch may be requested to support the team.

Qualifications

• High school diploma and 1-3 years of related banking or cash handling experience.
• General knowledge of banking regulations, products and services preferred.
• Proven customer service skills and professional communication.

Responsibilities

• Receive cash and check deposits, verify amounts and endorsements.
• Cash checks and disburse funds after identity and balance checks.
• Process transactions through core processing system with accurate receipts.
• Maintain cash drawer limits and balance totals daily.
• Provide courteous service and respond to customer inquiries.
• Identify needs and promote appropriate bank products and services.
• Adhere to bank policies, procedures, and regulatory requirements.

Skills

Customer service

Cash handling

Communication skills

Detail-oriented

Computer proficiency

Education

High school diploma

Tools

Banking software

Job description

At Salem Co-operative Bank, we're more than a financial institution - we are the building blocks of our community. For over 100 years, we've built relationships that go beyond transactions - supporting local families, small businesses, and the neighborhoods we're proud to call home. Here, your work has a direct impact; you'll see the difference you make in familiar faces and shared successes every day.

We are currently looking to hire a Teller for our Salem, NH office - someone who values connection, integrity, and purpose; someone who wants to be part of something personal, not just professional. If you're passionate about serving others, growing meaningful relationships, and contributing to a team that truly cares, you'll find more than a career here - you'll find a place where you belong.

The Teller creates positive customer experiences by efficiently processing financial transactions, managing cash and negotiable instruments with accuracy, and maintaining detailed records while ensuring compliance and operational excellence.

How you will accomplish this:

• Receive cash and check deposits, verify amounts, and examine checks for proper endorsement and negotiability
• Cash checks and disburse funds after verifying customer identity, signatures, account ownership, available balances, and authority to negotiate the item. Ensure all transactions are accurately processed and balanced.
• Process customer, Universal Banker, and internal transactions through the Bank's core processing system and provide accurate receipts. Maintain cash transaction records and cash count screens in accordance with Bank procedures.
• Place appropriate holds on deposited funds in accordance with the Bank's Funds Availability Policy and complete Currency Transaction Reports (CTRs) and other required FinCEN reporting, as necessary
• Maintain cash drawer limits in accordance with Bank security and dual-control procedures
• Balance cash drawer, currency, coin, and negotiable items at the end of each day or shift and reconcile totals to system records
• Issue official checks, money orders, and other negotiable instruments in accordance with Bank procedures
• Process night depository transactions, ATM deposits, loan payments, incoming and outgoing mail, and other operational transactions
• Provide prompt, courteous, and professional service while responding to customer inquiries and resolving routine account-related issues
• Maintain working knowledge of all Teller functions, systems, products, and procedures, and remain current on system enhancements and operational changes
• Identify customer needs and actively promote, cross-sell, and refer appropriate Bank products and services to deepen customer relationships
• Adhere to all Bank policies, procedures, operational controls, security measures, and regulatory requirements
• May be asked to travel to Methuen, MA branch to provide assistance when needed
• Contribute to branch and bank goals by taking on additional duties and special projects as required

What you will bring to the role:

• High school diploma and 1-3 years of related banking or cash handling experience
• General knowledge of banking regulations, products, and services preferred
• Proven customer service skills
• Professional communication skills with the ability to effectively communicate with and respond to questions from customers and from other departments within the Bank
• Proficiency using computers
• Must be accurate and detail-oriented