Teller

Vcnbfamily; Ohio; In loco; USD 31.000 - 41.000; Tempo pieno

Descrizione del lavoro

Vcnbfamily seeks a Teller at the McArthur Main Branch in Ohio to deliver exceptional service and accurately handle cash transactions. You will promote bank products, refer clients to bankers when appropriate, and maintain compliance with bank policies in daily operations.

The role involves handling deposits and checks, answering customer inquiries, and supporting lobby flow while upholding accuracy and security standards.

Competenze

• Provide high levels of service excellence and communicate clearly with customers.
• Promote and cross-sell bank products and services to clients.
• Manage a cash drawer/recycler and perform teller functions per policies.

Mansioni

• Process customer financial transactions including deposits and loan activity.
• Accept checks for cashing or payment; verify endorsements and funds.
• Refer larger or unusual transactions to a senior teller or banker as needed.
• Sell money orders, cashier’s checks, and handle cash advances.
• Answer phones, greet customers, and assist with lobby flow as required.
• Operate ATM per manager instructions and maintain cash handling standards.
• Follow bank policies, procedures, and regulatory guidelines.

Conoscenze

Oral communication

Written communication

Customer service

Cross-selling

Cash handling

Descrizione del lavoro

Teller# TellerHot JobMcArthur Main Branch - McArthur, OH 45651; Ross Main - Chillicothe, OH 45601## OverviewSalary Range$31,200.00 - $40,730.00 Salary## Description**Provide the highest level of Service Excellence to businesses and individual customers, and demonstrate excellent oral and written communication skills. Promote and cross-sell bank products and services, and make quality refers to other bankers as appropriate. Manage a cash drawer/recycler and perform other teller functions as assigned. Ensure all activities are performed according to bank policies and regulations.** Operate cash drawer/recycler with high level or accuracyProcess customer financial transactions including deposit and loan business Accepts checks for cashing or paying; verifies endorsement, validity, and funds Promote and cross-sell bank products and services, and make quality referrals to other bankers when appropriate Refers large or unusual transactions to a more experienced teller or banker Sells money orders, cashier’s checks, and processes cash advances Processes U.S. savings bonds for payment Answer phones, greet customers, and assist with directing lobby traffic as needed Perform ATM responsibilities as outlined by manager Ability to maintain established cash handling standardsConsistently follows established bank policies and procedures and regulatory guidelinesDemonstrates Service Excellence in all customer interactions Maintains work areas according to branch standards or other established security procedures All other duties as assigned