Teller

VINTON COUNTY NATIONAL BANK; Richmond Dale (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

Vinton County National Bank is seeking a front-line teller to serve individuals and businesses in the Richmond Dale area. You will process deposits and withdrawals, verify endorsements and funds, and perform ATM duties, while promoting bank products and cross-selling referrals.

You will answer phones, greet customers, maintain cash drawer accuracy, and uphold security and policy compliance with excellent written and oral communication.

Qualifications

• Demonstrates strong cash handling accuracy and reliability.
• Delivers courteous, professional customer service to diverse clientele.
• Proactively cross-sells bank products and refers customers to appropriate bankers.

Responsibilities

• Process customer financial transactions including deposits and withdrawals.
• Accept checks for cashing or paying; verify endorsements, validity and funds.
• Promote and cross-sell bank products and services with quality referrals to other bankers.
• Operate cash drawer/recycler with accuracy and maintain cash handling standards.
• Answer phones, greet customers, and assist with lobby traffic while adhering to policies.

Skills

Cash handling

Customer service

Cross-selling

Oral & written communication

Education

High school diploma

Tools

Banking software

ATM operations

Job description

Provide the highest level of Service Excellence to businesses and individual customers, and demonstrate excellent oral and written communication skills. Promote and cross-sell bank products and services, and make quality refers to other bankers as appropriate. Manage a cash drawer/recycler and perform other teller functions as assigned. Ensure all activities are performed according to bank policies and regulations.Operate cash drawer/recycler with high level or accuracyProcess customer financial transactions including deposit and loan businessAccepts checks for cashing or paying; verifies endorsement, validity, and fundsPromote and cross-sell bank products and services, and make quality referrals to other bankers when appropriateRefers large or unusual transactions to a more experienced teller or bankerSells money orders, cashier’s checks, and processes cash advancesProcesses U.S. savings bonds for paymentAnswer phones, greet customers, and assist with directing lobby traffic as neededPerform ATM responsibilities as outlined by managerAbility to maintain established cash handling standardsConsistently follows established bank policies and procedures and regulatory guidelinesDemonstrates Service Excellence in all customer interactionsMaintains work areas according to branch standards or other established security proceduresAll other duties as assigned