Teller

TENCU; Nashville (TN); On-site; USD 49,594,000 - 53,561,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with 7% match

11 paid holidays

Job summary

TENCU is seeking a motivated Teller for our Main branch in Nashville, TN. This full-time position focuses on delivering exceptional member service and accurate handling of financial transactions.

Join a values-driven credit union that emphasizes Member-Centric, Integrity, and Innovation. The role requires a high school diploma, at least one year of cash handling or customer service experience, and a willingness to learn new software and comply with federal regulations.

Qualifications

• High school diploma or equivalent required.
• One year of cash handling/customer service experience preferred.
• Experience working in a financial institution is preferred.

Responsibilities

• Process financial transactions with a high degree of accuracy and attention to detail.
• Deliver exceptional service by promptly and professionally assisting members in person or over the phone.
• Adapt quickly to new processes and evolving responsibilities in a fast-paced environment.
• Uphold all federal regulations and Credit Union policies to protect the institution and its members.
• Maintain a consistent and reliable attendance record to support team success and member service.
• Learn core computer programs and adapt to new software systems.

Skills

Cash handling

Customer service

Attention to detail

Compliance

Learning ability

Education

High school diploma or equivalent

Job description

Teller

Location: Main Branch

Job Type: Full-Time

Schedule: Monday - Thursday, 8:00AM - 5:00PM & Friday, 8:00AM - 6:00PM

Compensation: $18.00/hourly

Join our dynamic Operations Team in Nashville, TN:

Are you passionate about helping people? TENCU is seeking a motivated and personable Teller to join our Main branch. As the face of our credit union, you will build relationships with our members and ensure their financial transactions are handled with exceptional care.

At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously.

We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.

What You'll Do: With a dedication to a member centric approach

• Process financial transactions with a high degree of accuracy and attention to detail to ensure member accounts are handled with care.
• Deliver exceptional service by promptly and professionally assisting members with their needs, whether in person or over the phone.
• Adapt quickly and effectively to new processes and evolving responsibilities in a fast-paced and dynamic environment.
• Demonstrate a commitment to compliance by learning and upholding all federal regulations and Credit Union policies to protect both the institution and our members.
• Maintain a consistent and reliable attendance record, understanding that your presence is crucial to the team's success and our ability to serve members.
• Utilize core computer programs and be comfortable learning new software systems.

Benefits: What We Offer

We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.

Education and Experience

• High school diploma or equivalent.
• One year of cash handling/customer service experience.
• Experience working in a financial institution is preferred.

Physical Requirements

• Ability to lift up to 25
• Ability to sit for long periods of time.
• Ability to stand for long periods of time.
• Ability to use a computer for long periods of time.

Join a credit union that is dedicated to its people and its purpose.

TENCU is an Equal Opportunity Employer.

*This job opportunity is only open to local candidates in Tennessee*