Teller

TENCU; North Carolina; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Employer-Paid Medical, Dental & Vision

401(k) with 7% match

11 Paid Holidays

Paid Time Off

Career Growth opportunities

Job summary

TENCU is hiring a Teller at the Cool Springs Branch to provide friendly, reliable service and processing of member transactions. You will support daily branch operations, engage with members, and help them reach financial goals through accurate cash handling and thoughtful service.

Candidate should have at least one year of customer service experience, strong communication skills, and a detail-oriented mindset to maintain accuracy and compliance with bank policies.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service and cash handling experience.
• Strong communication and problem-solving skills, attention to detail.

Responsibilities

• Process member transactions accurately (deposits, withdrawals, payments, transfers).
• Deliver exceptional service in person and over the phone.
• Build relationships by identifying member needs and providing solutions.
• Learn and follow credit union policies, procedures, and regulations.
• Utilize banking systems efficiently and adapt to new processes.
• Support branch operations through reliable attendance and teamwork.

Skills

Customer service

Cash handling

Communication

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Tools

Banking systems

Job description

Teller

Location: Cool Springs Branch

Schedule: Full-Time, On-Site Monday - Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 6:00 PM

Starting Pay: $17.00 per hour

Bring Your Passion for People to TENCU!

Are you someone who enjoys helping others, building relationships, and making a positive impact every day? TENCU is looking for a friendly, dependable, and member-focused Teller to join our Cool Springs Branch team.

As the face of our credit union, you'll create exceptional member experiences while assisting with financial transactions and helping members achieve their financial goals. If you're looking for a workplace where integrity, innovation, and teamwork matter, we'd love to meet you.

At TENCU, we work hard, support one another, and have fun along the way. Our team is driven by creativity, collaboration, and a genuine commitment to serving our members and community.

What You'll Do

• Accurately process member transactions, including deposits, withdrawals, payments, and transfers.
• Deliver exceptional service to members in person and over the phone.
• Build positive relationships by identifying member needs and providing helpful solutions.
• Learn and follow credit union policies, procedures, and regulatory requirements.
• Utilize technology and banking systems efficiently while adapting to new processes.
• Support branch operations through reliable attendance and teamwork.

What You'll Bring

• High school diploma or equivalent.
• At least one year of customer service and cash handling experience.
• Strong communication and problem-solving skills.
• Attention to detail and commitment to accuracy.
• Financial institution experience preferred but not required.

Benefits You'll Love

We value our employees and offer an excellent benefits package, including:

Competitive Pay Employer-Paid Medical, Dental & Vision Insurance, 401(k) Defined Contribution Plan with a Generous 7% Employer Match, 11 Paid Holidays, Paid Time Off, Career Growth and Development Opportunities

Physical Requirements

• Ability to lift up to 25 pounds.
• Ability to sit, stand, and use a computer for extended periods.

Why TENCU?

When you join TENCU, you're more than an employee, you're part of a team dedicated to making a difference in the lives of our members, coworkers, and community every day.

TENCU is an Equal Opportunity Employer.

This position is open only to local candidates residing in Tennessee.