Teller

Firstdakota; Mitchell (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Life

Disability insurance (short & long)

PTO

Career apparel

401(k)

Paid absences

Saturdays incentive

Job summary

First Dakota in Mitchell, SD is seeking a full-time Teller to greet customers, handle deposits and withdrawals, and cross-sell bank services while upholding the bank's culture of exceptional service.

Join a team that values honesty, offers competitive benefits, PTO, 401(k), and opportunities for growth; the role requires accurate cash handling, strong communication, and teamwork in a supportive, community-focused environment.

Qualifications

• High school diploma or GED is required.
• Customer service and cash handling experience preferred.
• Office environment with moderate noise level; occasional outdoor conditions.

Responsibilities

• Greet customers upon arrival.
• Assist with deposits, withdrawals, payments, and cash orders accurately and courteously.
• Answer inquiries on accounts and services; resolve issues and suggest solutions.
• Balance teller drawer daily per Teller Manual.
• Count and balance ATM cash.
• Identify potential fraud to prevent losses.
• Resolve customer problems promptly.
• Participate in training and branch huddles.
• Meet/exceed ICP objectives.
• Maintain bank compliance.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Attention to detail

Teamwork

Punctuality

Education

High school diploma or GED

Job description

The people I work with are not just colleagues; they are like a second family to me. We support each other, celebrate together, and that sense of community makes coming to work so much more enjoyable. It's a place where I feel valued and supported, which makes all the difference. The supportive environment helps you grow professionally and makes tackling challenges easier. That's why I genuinely look forward to coming to work each day - it's more than just a job; it's being part of a large supportive family. Janelle P. employed since 2013

What really stands out to me about First Dakota is the core values of honesty and positivity. These values are more than just words-they are reflected in our daily interactions, leadership, and the way we support one another and our customers. The positivity and pride of working at First Dakota creates a workplace where trust is strong and attitudes are uplifting, making it a great place to grow and succeed. Catherine S. employed since 2021

My favorite memory (so far) of working at First Dakota has to be the lip sync contest. I love that First Dakota values having fun in the workplace, and this event certainly fit the bill. I had so much fun preparing and practicing our act and even more fun being silly in front of our coworkers. We love to have FUN at First Dakota! Emily H. employed since 2022

My advice to those looking at joining the First Dakota team is: 1. Don't allow yourself to miss an opportunity of joining the First Dakota family! You are encouraged to have fun while working hard for our customers! And 2. Review First Dakota history. There is a reason why we have been around for over 150 years! Jessica K. employed since 2015

My favorite memory of working at First Dakota is when a full-size Kangaroo came to visit the branch for Christmas! Maria L. employed since 2011

Join Our Team

We understand that the heart of our community is the people we serve, and we're looking for individuals who share our vision. Our customers' financial choices are driven by their dreams for the future—help us turn those dreams into reality! If you are committed to serving others and doing so with excellence, we want you on our team. Explore our open positions today.

Position:Teller

Location: Mitchell, SD

Job Id:350

# of Openings:1

First Dakota is hiring a full-time Teller to join our Mitchell team. A Teller is responsible for performing branch duties to support and engage in First Dakota’s culture for exceptional customer service. Duties include accepting retail, commercial checking, and savings deposits, cashing checks and savings withdrawals, processing loan payments and assisting with night depository and vault duties. Teller provides quality service, through effective use of the Customer Service Expectations. Actively looks for additional opportunities to refer and cross-sell bank services while processing transactions. Hours include Monday-Friday 8:35-5:35 and rotating Saturdays 8:00-12:00.

Competitive compensation

• Medical
• Dental
• Life
• Short and Long Term Disability
• PTO
• Career Apparel
• 401(k)
• In addition to PTO, paid time is provided for unexpected absences
• Incentive pay for working Saturdays

Duties

• Greet customers as they enter the Bank.
• Assist customers with deposits, withdrawals, payments, and coin and cash orders in an accurate and friendly courteous manner.
• Respond to customer inquiries and requests regarding account or additional services, and suggest resolution on account disputes and other activity.
• Balance teller drawer daily according to the Teller Manual.
• Count and balance cash in ATM.
• Identify fraud to help prevent potential loss to First Dakota.
• Successfully research and resolve customer problems.
• Be an active participant in training programs, branch huddles, etc.
• Meet/exceed annual ICP objectives.
• Maintain compliance requirements of the Bank.
• Perform other duties or special projects as assigned.

Qualifications

Attributes include a positive attitude and good work ethic. The ability to process a variety of transactions accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school diploma or general education degree (GED).

Customer service and cash handling experience preferred.

Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.

Physical Demands

Medium: The physical demands of this job include bending, sitting, and occasionally lifting up to 50 pounds with or without reasonable accommodation.

Requirements of All Employees

To perform the job successfully, an individual should demonstrate the following:

Adaptability - Adapts to changes in the work environment

Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time

Career Apparel - Adheres to the Career Apparel policy; Demonstrates professional appearance during Bank hours or at after-hours Bank functions

Customer Service - Responds promptly to customer needs including requests for service and assistance; Provide courteous, personal attention to promote ongoing relationship servicing with customers

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan

Design - Demonstrates attention to detail

Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed

Innovation - Shares suggestions for improving work

Interpersonal - Maintains confidentiality; Remains open to others' ideas and tries new things

Judgment - Exhibits sound and accurate judgment

Motivation - Measures self against standard of excellence

Communication - Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Able to read and interpret written information

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports and upholds organizational goals and values

Planning/Organizing - Uses time efficiently; Completes work in a timely manner

Problem Solving - Identifies and resolves problems in a timely manner

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Inspires the trust of others; Works with integrity and ethically

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality

Safety/Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly

Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit

Technical Skills – Understands basic computer software programs; Strives to continuously build knowledge and skills; Shares expertise with others

Questions? Please contact our Human Resources Department.

We uphold our core values and mission for our employees, customers, and shareholders. We are an

We uphold our core values and mission for our employees, customers, and shareholders. We are an

We uphold our core values and mission for our employees, customers, and shareholders. We are an

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