Teller

WaterStone Bank; Milwaukee (WI); On-site; USD 20,475 - 27,300; Part time

Benefits offered by this job

401(k) matching

Employee Stock Ownership Plan

Paid Holidays

Employee Discounts

Job summary

WaterStone Bank in Milwaukee is seeking a part-time Teller to process deposits and loan transactions with accuracy and integrity. You will support sales by referring bank products and maintaining customer relationships, while adhering to all policies and procedures.

The role emphasizes customer service, knowledge of core banking systems, and compliance with regulations. Evening and Saturday work is common in this part-time position, with opportunities to grow within the bank.

Qualifications

• 6 months cash handling and/or customer service experience required.
• Preferred 2-4 years cash handling and/or customer service experience.
• High School diploma or GED is required.

Responsibilities

• Process deposits and loan transactions accurately following bank policies.
• Support sales by identifying customer needs and referring products.
• Maintain customer relationships and provide superior service.
• Ensure compliance with regulations and internal procedures.

Skills

Cash handling

Customer service

Sales referrals

Education

High School diploma or GED

Tools

Core banking system

Cash handling tools

Job description

JOB REQUIREMENTS: Description Starting salary for Teller position is $18.00 an hour and up, depending on experience. Part-time position is approximately 25 hours a week and work most Saturdays. What is the teller role... This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

What you\'ll be doing in the teller role... Effectively process customer transactions with a high level of integrity, accuracy and knowledge. Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services. Maintain knowledge of WSB\'s core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts. Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB\'s Mission. Answer customer questions and resolve related account issues, including phone and in-person. Keep abreast of industry trends, standards, and external factors that may affect the bank. Recommend reasonable changes to policies, procedures, and products. Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.

Other duties as assigned. What you bring to the table in the teller role... Experience Required - 6 months of cash handling and/or customer service experience Preferred - 2-4 years cash handling and/or customer service experience Education Required - High School diploma or general education degree (GED) Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience

Working conditions Required to have your own cell phone. Benefits and Perks of working at WaterStone Bank... 401 (k) matching Employee Stock Ownership Plan Paid Holidays Employee Discounts at various area attractions And so much more! Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities This Employer Is Required To notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. EOE-Minorities/Females/Vets/Disabled Affirmative Action Employer