Full-time Teller

WaterStone Bank; West Allis (WI); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) matching

Employee Stock Ownership Plan

Paid Time off

Paid Holidays

Flexible Spending Account

Pet Insurance

Job summary

WaterStone Bank in West Allis, WI is seeking a Teller to accurately process deposits and withdrawals while delivering friendly service and promoting bank products. Starting pay is $18.00 per hour and up, depending on experience, with opportunities for growth.

The role includes handling transactions, supporting sales efforts, and maintaining compliance with bank policies, ensuring an outstanding customer experience in a fast-paced environment.

Qualifications

• 6 months of cash handling and/or customer service experience required
• High School diploma or GED required
• Co-op participation and additional cash handling/retail experience preferred

Responsibilities

• Process customer transactions accurately with integrity and knowledge
• Support sales by identifying needs and referring customers to Bankers for products
• Maintain knowledge of core processing system and bank policies
• Build customer relationships by delivering an unparalleled banking experience
• Answer questions and resolve account issues in person or by phone
• Keep abreast of industry trends, standards and regulatory requirements
• Recommend changes to policies, procedures and products when appropriate
• Operate in full compliance with internal policies and applicable laws
• Perform other duties as assigned

Skills

Cash handling

Customer service

Education

High School diploma or GED

Job description

West Allis-National Ave
West Allis, WI 53227, USA

Description

Starting salary for Teller position is $18.00 an hour and up, depending on experience.

What is the Teller position?

This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

What are my responsibilities in the Teller position?

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
• Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
• Maintain knowledge of WSB’s core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB’s Mission.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Keep abreast of industry trends, standards, and external factors that may affect the bank.
• Recommend reasonable changes to policies, procedures, and products.
• Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Other duties as assigned.

What do I bring to WaterStone Bank?

Experience

• Required – 6 months of cash handling and/or customer service experience
• Preferred – 2-4 years cash handling and/or customer service experience

Education

• Required – High School diploma or general education degree (GED)
• Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience

Working conditions

Required to have your own cell phone.

What are the Perks and Benefits of working at WaterStone Bank?

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• Pet Insurance
• And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.