Teller

Idaho United Credit Union; Meridian (ID); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Federal holidays off

Employee discounts

Job summary

Idaho United Credit Union is seeking a friendly Teller to greet members, process financial transactions, and support everyday banking needs. You will help members complete deposits, withdrawals, and transfers while ensuring accuracy and security, and you’ll promote related products and digital tools with a professional, client-centered approach.

This full-time role emphasizes accuracy, teamwork, and exceptional service in a community-focused financial setting.

Qualifications

• High school diploma or equivalent.
• Experience in customer-service, retail, cash-handling, banking, or credit union preferred.
• Friendly and professional approach to helping members.
• Strong attention to detail and commitment to accuracy.
• Dependability, integrity, and accountability.
• Effective communication and relationship-building skills.
• Basic mathematical, computer, and problem-solving abilities.
• Ability to maintain confidentiality and protect sensitive information.
• Willingness to learn financial products, Credit Union systems, policies, and procedures.

Responsibilities

• Welcome members and provide friendly, professional, and efficient service.
• Process deposits, withdrawals, transfers, loan payments, check cashing, and other financial transactions.
• Balance your cash drawer and maintain accurate transaction records.
• Answer questions about member accounts, Credit Union products, services, and digital banking tools.
• Listen to members, understand their financial needs, and recommend appropriate products or services.
• Make referrals for loans, deposit accounts, mortgages, and other financial solutions.
• Assist members with debit cards, online banking, mobile banking, and account access.
• Verify member identification, signatures, endorsements, and transaction documentation.
• Follow all cash-control, security, privacy, and regulatory requirements.
• Remain alert for potential fraud, identity theft, suspicious activity, and account abuse.
• Work cooperatively with teammates to maintain efficient branch operations and exceptional member service.
• Participate in training, team meetings, Credit Union promotions, and community activities.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Basic computer skills

Integrity

Education

High school diploma or equivalent

Tools

Cash register

Job description

Idaho United Credit Union is looking for a friendly, dependable, and service-focused Teller to join our team.

As a Teller, you will be one of the first people our members meet when they visit the Credit Union. You will help members complete financial transactions, answer questions, identify helpful products and services, and create an experience that makes every member feel welcomed and valued.

This is an excellent opportunity for someone who enjoys helping people, values accuracy and teamwork, and wants to build a career in the financial-services industry.

What You’ll Do

• Welcome members and provide friendly, professional, and efficient service.
• Process deposits, withdrawals, transfers, loan payments, check cashing, and other financial transactions.
• Balance your cash drawer and maintain accurate transaction records.
• Answer questions about member accounts, Credit Union products, services, and digital banking tools.
• Listen to members, understand their financial needs, and recommend appropriate products or services.
• Make referrals for loans, deposit accounts, mortgages, and other financial solutions.
• Assist members with debit cards, online banking, mobile banking, and account access.
• Verify member identification, signatures, endorsements, and transaction documentation.
• Follow all cash-control, security, privacy, and regulatory requirements.
• Remain alert for potential fraud, identity theft, suspicious activity, and account abuse.
• Work cooperatively with teammates to maintain efficient branch operations and exceptional member service.
• Participate in training, team meetings, Credit Union promotions, and community activities.
• Perform other duties as assigned.

What We’re Looking For

• High school diploma or equivalent.
• Previous customer-service, retail, cash-handling, banking, or credit union experience preferred.
• A friendly and professional approach to helping members.
• Strong attention to detail and commitment to accuracy.
• Dependability, integrity, and accountability.
• Effective communication and relationship-building skills.
• Basic mathematical, computer, and problem-solving abilities.
• Ability to maintain confidentiality and protect sensitive information.
• Willingness to learn financial products, Credit Union systems, policies, and procedures.
• Ability to work effectively as part of a team in a fast-paced environment.

What Success Looks Like

A successful Teller at Idaho United Credit Union:

• Creates a welcoming and positive member experience.
• Processes transactions accurately and balances consistently.
• Builds strong relationships with members and teammates.
• Identifies opportunities to help members achieve their financial goals.
• Makes appropriate product, service, and lending referrals.
• Protects member information and follows operational and security procedures.
• Demonstrates reliability, professionalism, and a willingness to learn.

Benefits and Perks

Eligible full-time team members receive a comprehensive benefits package that currently includes:

• Company-paid medical insurance for team members and eligible dependents
• Company-paid dental insurance for team members and eligible dependents
• Company-paid vision insurance for team members and eligible dependents
• 401(k) plan with up to a 5% employer match
• Generous paid time off
• Federal holidays off, including the day after Thanksgiving
• Employee discounts on Credit Union products and services
• Employee auto-loan rate discount of up to 2%
• Interest-free technology and fitness loans
• Annual health and fitness reimbursement
• Professional development and career-growth opportunities
• A collaborative, supportive, and community-focused workplace

Benefits are subject to applicable plan documents, eligibility requirements, and Credit Union policies.

Why Idaho United?

At Idaho United Credit Union, we believe strong relationships are the foundation of exceptional financial service. We work together to support our members, strengthen our communities, and create an environment where team members can develop and grow.

Idaho United Credit Union has also been recognized as one of the Best Places to Work in Idaho for four consecutive years, from 2023 through 2026.

If you enjoy helping people and want to be part of a close-knit team that makes a meaningful difference for its members, we would like to hear from you.

Be United.

Idaho United Credit Union is an equal opportunity employer. We consider qualified applicants without regard to any status protected by applicable federal, state, or local law.