Member Experience Teller — Growth & Community Impact

Idaho United Credit Union; Meridian (ID); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Federal holidays off

Employee discounts

Job summary

Idaho United Credit Union is seeking a friendly Teller to greet members, process financial transactions, and support everyday banking needs. You will help members complete deposits, withdrawals, and transfers while ensuring accuracy and security, and you’ll promote related products and digital tools with a professional, client-centered approach.

This full-time role emphasizes accuracy, teamwork, and exceptional service in a community-focused financial setting.

Qualifications

• High school diploma or equivalent.
• Experience in customer-service, retail, cash-handling, banking, or credit union preferred.
• Friendly and professional approach to helping members.
• Strong attention to detail and commitment to accuracy.
• Dependability, integrity, and accountability.
• Effective communication and relationship-building skills.
• Basic mathematical, computer, and problem-solving abilities.
• Ability to maintain confidentiality and protect sensitive information.
• Willingness to learn financial products, Credit Union systems, policies, and procedures.

Responsibilities

• Welcome members and provide friendly, professional, and efficient service.
• Process deposits, withdrawals, transfers, loan payments, check cashing, and other financial transactions.
• Balance your cash drawer and maintain accurate transaction records.
• Answer questions about member accounts, Credit Union products, services, and digital banking tools.
• Listen to members, understand their financial needs, and recommend appropriate products or services.
• Make referrals for loans, deposit accounts, mortgages, and other financial solutions.
• Assist members with debit cards, online banking, mobile banking, and account access.
• Verify member identification, signatures, endorsements, and transaction documentation.
• Follow all cash-control, security, privacy, and regulatory requirements.
• Remain alert for potential fraud, identity theft, suspicious activity, and account abuse.
• Work cooperatively with teammates to maintain efficient branch operations and exceptional member service.
• Participate in training, team meetings, Credit Union promotions, and community activities.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Basic computer skills

Integrity

Education

High school diploma or equivalent

Tools

Cash register

Job description

Idaho United Credit Union is seeking a friendly Teller to greet members, process financial transactions, and support everyday banking needs. You will help members complete deposits, withdrawals, and transfers while ensuring accuracy and security, and you’ll promote related products and digital tools with a professional, client-centered approach.

This full-time role emphasizes accuracy, teamwork, and exceptional service in a community-focused financial setting.