Teller

OceanFirst Bank; Mays Landing (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Professional growth opportunities

Employee perks & discount programs

Tuition assistance program

Incentive compensation program

Paid time off

Use of on-site fitness facilities

Job summary

OceanFirst Bank is looking for a dedicated Full Time Teller at its Mays Landing, NJ branch. This position requires the ability to accurately process bank transactions while providing exceptional customer service. You will also be responsible for identifying customer needs and referring them to Personal Bankers for specialized services.

We offer great benefits including professional growth opportunities, a tuition assistance program, and company holidays. Candidates should possess strong cash handling and sales skills.

Qualifications

• Strong customer service skills to greet customers warmly and professionally.
• Ability to balance and properly secure cash and related receipts.
• Proficiency in processing various banking transactions accurately.

Responsibilities

• Process bank transactions for customers with an emphasis on quality service.
• Refer customers to Personal Bankers for additional services.
• Meet sales goals and contribute to branch growth and profitability.

Skills

Customer Service

Sales Skills

Cash Handling

Job description

OceanFirst Bank is seeking a new Full Time Teller at our Mays Landing, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience. At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business. Great benefits include: professional growth opportunities, employee perks & discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more!

About The Role

Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives.

What You Will Do

• Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identifies customer needs to refer to Personal Banker staff, cross-sell the Bank's products and services on a routine basis to meet and exceed referral goals.
• Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.
• Processes deposits and withdrawals.
• Cashes checks in accordance with Bank's policy.
• Processes loan payments and other receivables.
• Issues money orders and bank checks.
• Processes payments to various "club" accounts.
• Identifies and refers potential NEST clients to the appropriate source.
• Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.
• Processes incoming mail transactions.
• Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.
• Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.
• Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.
• Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.
• Participates in the Branch Incentive Program.