Personal Banker

OceanFirst Financial Corp.; New Jersey; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Employee perks & discount programs

Incentive compensation program

Paid time off

On-site fitness facilities

Job summary

OceanFirst Bank in New Jersey is hiring a Full Time Personal Banker for our Tinton Falls branch. You will accurately process routine financial transactions and provide personalized service to customers.

You will assess customer needs and promote appropriate banking products, contributing to branch growth and customer retention while delivering high-quality service and building trust with clients.

Qualifications

• Accurately process routine financial transactions with a focus on personalized service.
• Assess customer needs and recommend banking products to meet goals.
• Deliver high-quality service to current and prospective customers.

Responsibilities

• Greet customers warmly and professionally and assist with product choices.
• Balance cash drawer and handle daily teller requirements to meet standards.
• Conduct daily outbound calls to promote Bank, Wealth and Nest products.
• Meet or exceed sales goals for Bank products and referrals for Nest and digital products.
• Proactively promote all Bank products to deepen customer relationships.

Skills

Customer service

Consultative selling

Cash handling

Banking product knowledge

Job description

OceanFirst Bank is seeking a new Full Time Personal Banker at our Tinton Falls, NJbranch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.

At OceanFirst Bank, each one of our employees plays an important role in fulfilling the mission and taking responsibility to execute daily tasks in alignment with our core values. Together we foster an environment of respect, and professionalism that makes OceanFirst a great place to work and do business.

Great benefits include: professional growth opportunities, employee perks & discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more! Apply today to #BecomeOceanFirst and make an impact in the local community.

About Your Role

Accurately process routine financial transactions for banking customers with an emphasis on personalized quality service. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives. Assess customer needs and effectively sell appropriate banking products and services. Provide banking services ensuring the highest level of quality service is provided to current and prospective customers.

What You Will Do

• Greets customers warmly and professionally. Utilizing consultative selling and profiling techniques, assists new and existing customers to select appropriate products and services to meet their needs.
• Balances and proves cash drawer and work daily to ensure minimum teller difference and controllable loss performance standards are achieved. Attends to night deposit vault, ATM, ITM, coin machine as needed.
• Daily outbound calling to customers and prospects to promote Bank, Wealth and NEST products and services.
• Meets and exceeds annually, all assigned sales goals for Bank products and referral goals for NEST and digital products.
• Proactively sells all Bank products and services to deepen