Teller

OceanFirst Bank; Forked River (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Professional growth opportunities

Tuition assistance program

Paid time off

Incentive compensation program

Job summary

OceanFirst Bank is looking for a Full-Time Teller at our Lacey, NJ branch. This role involves accurately processing bank transactions while delivering exceptional personalized service to our customers.

Tellers will also identify customer needs and cross-sell bank products, contributing to the branch's sales goals. The position offers great benefits including professional growth opportunities, tuition assistance, incentive compensation, and more.

Qualifications

• Accurate processing of bank transactions with emphasis on personalized service.
• Identifying customer needs and cross-selling bank products.
• Balancing cash drawers daily and ensuring all transactions are accurate.

Responsibilities

• Greets customers and processes their transactions accurately.
• Identifies and refers customer needs to Personal Bankers.
• Balances and proves work daily, ensuring all policies are followed.

Skills

Customer service

Cash handling

Sales skills

Attention to detail

Job description

OceanFirst Bank is seeking a new Full-Time Teller at our Lacey, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.

Great benefits include: professional growth opportunities, employee perks & discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more! Apply today to #BecomeOceanFirst and make an impact in the local community.

Primary Purpose

Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives.

Essential Duties And Responsibilities

• Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identifies customer needs to refer to Personal Banker staff, cross‑selling the Bank's products and services on a routine basis to meet and exceed referral goals.
• Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.
• Processes deposits and withdrawals.
• Cashes checks in accordance with Bank's policy.
• Processes loan payments and other receivables.
• Issues money orders and bank checks.
• Processes payments to various "club" accounts.
• Identifies and refers potential NEST clients to the appropriate source.
• Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.
• Processes incoming mail transactions.
• Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.
• Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.
• Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.
• Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.
• Participates in the Branch Incentive Program.