Teller

OceanFirst Bank; Bridgeton (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Professional growth opportunities

Employee perks & discount programs

Tuition assistance

Incentive compensation

Paid time off

On-site fitness facilities

Job summary

OceanFirst Bank is hiring a Full Time Teller for our Bridgeton, NJ branch. This role involves processing bank transactions and providing top-notch service to our customers, emphasizing personal quality and meeting sales goals.

Qualified candidates will benefit from a personalized training program and enjoy various perks including tuition assistance, professional growth opportunities, company holidays, and paid time off.

Qualifications

• Experience in a customer service role is preferred.
• Strong attention to detail in transaction handling.
• Ability to identify and fulfill customer needs.

Responsibilities

• Process bank transactions accurately.
• Refer clients to Personal Bankers for specialized services.
• Meet sales and service goals.
• Handle customer inquiries and account maintenance.

Skills

Customer service

Transaction processing

Cross-selling

Account maintenance

Job description

OceanFirst Bank is seeking a new Full Time Teller at our Bridgeton, NJ branch! The position includes a 2‑week personalized and interactive training experience for all retail staff.

At OceanFirst Bank, every employee plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.

Great benefits include professional growth opportunities, employee perks & discount programs, tuition assistance, incentive compensation, company holidays and paid time off, and the use of on‑site fitness facilities at the Red Bank and Toms River headquarters.

About The Role

Accurately process bank transactions for customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives.

What You Will Do

• Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identifies customer needs to refer to Personal Banker staff, cross‑selling the bank's products and services on a routine basis to meet and exceed referral goals.
• Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.
• Processes deposits and withdrawals.
• Cashes checks in accordance with bank policy.
• Processes loan payments and other receivables.
• Issues money orders and bank checks.
• Processes payments to various club accounts.
• Identifies and refers potential NEST clients to the appropriate source.
• Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the bank.
• Processes incoming mail transactions.
• Answers customer inquiries received in person or by telephone concerning account information, or refers customer to appropriate branch or bank area.
• Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.
• Provides records maintenance for signature cards, identification cards, comparable office records, including selected account ledgers, as applicable.
• Remains current and applies an understanding of all bank policies and procedures, including BSA, attending additional training classes as directed.
• Participates in the Branch Incentive Program.