Teller (Part-Time)

OceanFirst Bank; Margate City (NJ); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Tuition assistance

Paid time off

On-site gym

Employee discounts

Incentive program

Job summary

OceanFirst Bank is seeking a Part-Time Teller for our Margate, NJ branch. Accurately process bank transactions with a focus on personalized service and refer customers to Personal Bankers for specialized services.

Contribute to growth, profitability, and customer retention by meeting sales and service goals. The role includes greeting customers, balancing cash drawers, processing deposits and withdrawals, handling checks, and supporting outbound efforts to migrate customers to digital channels.

Qualifications

• Accurately process bank transactions with personalized, quality service.
• Refer customers to Personal Bankers for specialized services.
• Contribute to growth, profitability and customer retention by meeting branch goals and objectives.

Responsibilities

• Greet customers warmly and process requested transactions accurately.
• Identify customer needs to refer to Personal Banker staff and cross-sell bank products.
• Balance and prove work daily; manage cash drawers, night deposit, vault and related records.
• Process deposits and withdrawals.
• Cash checks in accordance with bank policy.
• Process loan payments and other receivables.
• Issue money orders and bank checks.
• Process payments to various club accounts.
• Identify and refer potential Nest clients to the appropriate source.
• Participate in outbound calling and promote digital channels.
• Process incoming mail transactions.
• Answer inquiries and refer customers to the appropriate branch or bank area.
• Perform account maintenance for savings and club accounts.
• Maintain records for signature and ID cards and related office records.
• Stay current on bank policies, including BSA, and attend training.
• Participate in the Branch Incentive Program.

Job description

OceanFirst Bank is seeking a new Part‑Time Teller at our Margate, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.

Great benefits include: professional growth opportunities, employee perks & discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more!

About The Role

Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives.

What You Will Do

• Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.


• Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.


• Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.


• Processes deposits and withdrawals.


• Cashes checks in accordance with Bank's policy.


• Processes loan payments and other receivables.


• Issues money orders and bank checks.


• Processes payments to various "club" accounts.


• Identifies and refers potential NEST clients to the appropriate source.


• Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.


• Processes incoming mail transactions.


• Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.


• Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.


• Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.


• Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.


• Participates in the Branch Incentive Program.