Teller

Planters Bank; Louisiana, Northern (MO, KY); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Planters Bank & Trust Company is seeking a full-time Teller at the St. Joseph, LA branch. You will operate a teller window, handle deposits and withdrawals, and provide courteous customer service while maintaining cash drawer security.

Responsibilities include cross-selling bank products, handling confidential information, and assisting in training teammates. A High School diploma is preferred, with strong communication and cash handling skills expected.

Qualifications

• High School diploma or equivalent is preferred.
• Basic accounting knowledge is desirable.
• Bank experience is not required but preferred.
• Cash handling and balancing money transactions within the last four years.
• Clear communication with customers and employees.
• Satisfactory credit bureau and background check.

Responsibilities

• Operate a teller window delivering prompt, accurate customer service.
• Maintain confidentiality of all transactions and cash drawers.
• Cross-sell bank products and refer customers to appropriate staff.
• Handle deposits, cash withdrawals, and payments for loans.
• Assist in training new staff and answer co-worker questions.
• Monitor and balance cash at start and end of shifts.

Skills

Cash handling

Basic accounting

Customer service

Communication skills

Credit check

Teamwork

Education

High School Diploma

Tools

Ten-Key calculator

Photocopier

Telephone

Fax machine

Computer software

Job description

St. Joseph Branch - St. Joseph, LA 71366

Overview

Position Type

Full Time

Job Shift

Monday - Friday

High School/GED

Travel Percentage

None

Category

Banking

Description

Planters Bank & Trust Company

Job Notice

Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

All Planters Bank employees are required to:

• Live our core values at work each day with your Head, Heart, Hands and Feet.
• Maintain a strict standard of confidentiality involving all transactions.
• Deliver quality service to all customers.
• Possess a team-oriented attitude with a desire to see success in themselves and others.
• Develop a working knowledge of all bank products.

Summary: Operates a Teller window by providing prompt, efficient and accurate customer service, maintains security of a cash drawer; represents the Bank in a courteous, professional manner alert to customer needs, cross-sells bank products, and refers customers to the appropriate staff.

Duties and Responsibilities:

• Maintain a strict standard of confidentiality involving all transactions.
• Promote and maintain positive relations with all contacts, customers and potential customers.
• Comply with all department and company policies and procedures.
• Contribute to the fulfillment of department and company objectives and goals.
• Perform as a team member in allocation and coordinating the work flow.
• May assist in training new employees and answer co-worker questions.
• Will be involved in ordering, receiving, verifying, and distributing cash.
• Operate a tellers window to serve the banks customers by:
  • Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customer receipts. Examines cash carefully to guard against acceptance of counterfeit bills.
  • Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
  • Enters transactions into computer and issues customer receipts.
  • Accepting savings deposits and withdrawals, verifying signatures.
  • Providing additional customer services including Official Checks, Personal Money Orders, Savings Bonds, and Stop Payments.
  • Balances cash daily by counting cash at the beginning of shift and balances cash and checks against computer records at the end of the shift.
  • Accepting payments for loans.
• May be responsible for bank opening/closing under dual control.
• May be asked to assist in operational and servicing needs of the ATMs.
• May be asked to admit customers to safe deposit boxes.
• Open and close vault under dual control. May assist in vault maintenance.
• Promote the banks products and services; consistently cross-sells bank products at every opportunity.
• Make a concentrated effort to solve customer problems.
• Observe suspicious behavior and report any such activity to head teller and/or security personnel as appropriate. In the event of a robbery, remain calm and follow bank procedures to safeguard customers and staff.

Secondary or Additional Job Duties:

• This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management.

Qualifications

Education Required; Experience and Equipment Skills: Resume Required…..

• High School Diploma or equivalent preferred.
• Basic Accounting knowledge.
• Bank experience not required but strongly preferred.
• 6 months of cash handling and balancing money transactions within prior four years.
• Communication skills in dealing with customers and employees.
• Satisfactory Credit Bureau and Background Check Report.
• Equipment: Computer Software, Ten-Key calculator, Photocopier, Telephone, Fax Machine.

Physical Requirements: Frequency Weight/Pounds