Senior Universal Banker

Planters Bank; California (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

A banking institution in California seeks a qualified individual to strengthen customer relationships by delivering excellent service and evaluating banking needs. Responsibilities include processing teller transactions, consumer loans, and CSR functions. Ideal candidates should have a Bachelor's degree or relevant experience, with skills in active listening and time management. Strong communication is essential. The role may require work outside regular hours.

Qualifications

• Bachelor’s Degree preferred or equivalent experience.
• 2-3 years of related experience and/or training.
• Strong verbal, written, and telephone communication skills.

Responsibilities

• Build and strengthen customer relationships.
• Evaluate and recommend bank products and services.
• Process teller transactions, CSR functions, and consumer loans.

Skills

Active Listening

Time Management

Strong verbal communication

Strong written communication

Strong telephone communication

Education

Bachelor’s Degree (B.A. or B.S.)

2-3 years of related experience

Job description

Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

Summary: Responsible for building and strengthening customer relationships by providing excellent service and ensuring the customer’s needs are met by evaluating and recommending the most appropriate bank products and services. Position will require sales skills. Responsible for processing teller transactions, CSR functions and consumer loans in a prompt and courteous manner.

All Planters Bank employees are required to:

• Be attentive to our customer needs with a welcoming personality.
• Possess a team oriented attitude with a desire to see success in themselves and others.
• Maintain a strict standard of confidentiality involving all transactions.
• Develop a working knowledge of all bank products.

Secondary or Additional Job Duties:

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management.

Qualifications

Education, Experience, Equipment Skills and other Requirements:

Bachelor’s Degree (B.A. or B.S.) from four-year College or University preferred; or 2-3 years of related experience and/or training; or equivalent combination of education and experience.

Active Listening – giving full attention to what a customer is saying, understanding their needs, and asking related questions.

Time Management – working within a time frame to complete goals.

Strong verbal, written and telephone communication skills.

Work outside of regular business hours, as deemed necessary.

Satisfactory Credit Bureau and Background Report.