Teller

Honor Credit Union; Georgetown Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical with prescription coverage

Dental and Vision

401k employer contribution & matching

Paid time off and holidays

Volunteer hours

Wellbeing spending account

Discounts on CU products

Additional perks

Job summary

Honor Credit Union in Jenison, Michigan, is seeking a full-time Teller to deliver outstanding member service and handle a variety of transactions with accuracy.

As a Teller, you will process deposits, withdrawals, loan payments, money orders, and other requests, while maintaining cash integrity and confidentiality. You’ll engage members to identify needs and support branch growth through referrals. Strong communication and teamwork are essential.

Qualifications

• Cash handling and customer service experience preferred.
• Strong listening and written communication skills.
• Demonstrated ability to work well in a team environment.
• Ability to follow policies, guidelines and procedures.
• Well organized and able to meet deadlines.

Responsibilities

• Assist members with processing teller transactions (deposits, withdrawals, loan payments, money orders, etc.).
• Maintain cash control and ensure accuracy of cash totals and confidentiality of information.
• Engage members to identify financial needs and provide effective solutions/referrals.
• Support branch growth by helping achieve referral goals and delivering prompt service.

Skills

Cash handling

Customer service

Teamwork

Communication

Attention to detail

Education

High School diploma or equivalent

Job description

ABOUT HONOR

At Honor Credit Union, we’ve been putting members first since 1934. Our team remains true to our member promise:

Teller - Jenison (Full-Time)

At Honor Credit Union, we’ve been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 27 branches, and worldwide through online banking.

OUR TEAM

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

COMMITMENTS TO LIVING "I AM HONOR"

• Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
• The Platinum Rule - Treat others the way they want to be treated.
• Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
• See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
• Reason over Rules - Make decisions that are good for the person and good for Honor.
• Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.

WHAT WE ARE LOOKING FOR

• Accountable for providing excellent member experience and maintaining strong professional relationships.
• Assist members with accurately processing a variety of teller transactions, including processing deposits, withdrawals, loan payments, money orders, cash advances and other various requests.
• Maintains a high level of cash and confidential information security while balancing each day's transactions and verifying cash totals.
• Actively engages membership to identify unrealized financial needs and recommends effective solutions.
• Supports branch growth by achieving established referral goals.
• Ensures members are promptly and professionally served.

WHAT WE EXPECT FROM YOU

EDUCATION/CERTIFICATION

• High School diploma or equivalent.

EXPERIENCE REQUIRED

• Abilities generally acquired on the job. Cash handling and customer service experience is strongly preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Must have a demonstrated ability to keep finances in order.
• Strong listening, verbal and written communication skills.
• Demonstrated ability to work well in a team environment.
• Demonstrated ability to follow company policies, guidelines and procedures.
• Well organized and able to meet deadlines.

WHAT’S IN IT FOR YOU

Honor has excellent benefits for all full and part time team members. We offer:

• Medical with prescription coverage, Dental, and Vision.
• 401k employer contribution & matching program.
• Incentive eligible.
• Paid time off and paid holidays (including your birthday!).
• Paid community volunteer hours.
• Wellbeing spending account.
• Various discounts on credit union products and services for team members & their families.
• Additional perks included.