Teller

United Fidelity Bank; Christiansted (United States Virgin Islands); On-site; USD 30,000 - 40,000; Full time

Job summary

Bank of St. Croix, a division of United Fidelity Bank, seeks a Teller to serve as the friendly face of the bank. You will handle a range of frontline teller functions, promote products, and support management as needed.

The role emphasizes accurate cash handling, customer service excellence, and a commitment to privacy and compliance in a busy branch setting.

Qualifications

• High School Diploma or GED required.
• Previous cash handling experience required.

Responsibilities

• Provide friendly and efficient teller services for deposits, withdrawals, and related transactions.
• Balance teller drawer daily and handle cash accurately.
• Process check cashing, money orders, and cashier checks as needed.
• Cross-sell bank products and services to customers.
• Refer customers to appropriate departments for unresolved issues.
• Assist management as needed and respond to customer inquiries.

Skills

Strong customer service focus

Interpersonal & verbal communication

Computer literacy

Integrity & discretion

Energetic team player

Accuracy & thoroughness

Education

High School Diploma or GED

Job description

It’s fun to work at a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Job Summary :

The _ Teller _ is a key customer service position, the “face” of the Bank of St. Croix. Providing friendly and efficient services for many frontline bank functions: loan transactions, processing checking and savings accounts, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Essential Job Functions include, but are not limited to:

• Comply with all policies, procedures, disclosure, regulations, and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Check cashing/Cashier checks/cash advances.
• Cross-sell bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of cashed checks.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Abilities Required to Perform Essential Job Functions:

• Strong customer service focus.

• Excellent interpersonal and verbal communication skills.

• Computer literate.

• Possess a high degree of integrity when dealing with sensitive information.

• Energetic team player.

• Ability to perform work accurately and thoroughly.

Education, Experience and Qualifications:

• High School Diploma or GED equivalent required.
• Previous cash handling experience required.

Physical Requirements of Essential Job Functions:

The associate is frequently required to sit and/or stand, communicate, reach and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighing up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.

Working Conditions:

• Typical office environment.
• Extended viewing of computer screens.
• Periodic travel between locations may be required if designated as a Teller.
• Hours per week are usually 32-40.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

_ _

_ Bank of St. Croix, a division of United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. _