Telework-Eligible Mediation & Arbitration Officer

Delaware LLC; Delaware; Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free parking

Job summary

Delaware LLC is seeking a Mediation/Arbitration Officer to expeditiously process court petitions by mediating and arbitrating civil and criminal cases within Family Court.

The role involves interviewing petitioners, conducting mediation sessions, acting as a hearing officer, and preparing reports with findings and recommendations for judges. Telework eligibility and a collaborative team environment are emphasized.

Qualifications

• Six months experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
• Six months experience in interviewing using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Knowledge of mediation or arbitration.

Responsibilities

• Interviews petitioner to assess nature of complaint, relief sought and explain procedures for filing petition.
• Conducts mediation session with petitioner and respondent to define issues, assess relief sought and negotiate mutually acceptable terms; prepares consent orders stating conditions of agreement and submits to judge for an approval.
• Acts as hearing officer for delinquent/criminal complaints; conducts fact finding session with parties involved and imposes appropriate conditions to provide for restitution and prevent repeated offenses; follows up with parties involved to insure compliance with court order.
• Mediates emergency petitions to obtain temporary agreement; prepares report to judge when agreement can't be reached describing issues, parties' positions and recommendations for appropriate action.
• Conducts custody, visitation and special investigations as directed by judge; obtains and evaluates background information on social, psychological, emotional and family stability; prepares report with findings and recommendations and disposition of case.
• Prepares and maintains accurate statistical records of number, type and disposition of cases.
• Provides information on court functions and jurisdiction and assistance to clients by community referral.

Skills

Case management

Interviewing

Legal interpretation

Mediation/arbitration knowledge

Education

Bachelor's degree or higher in Behavioral/Social Science or related field

Job description

Delaware LLC is seeking a Mediation/Arbitration Officer to expeditiously process court petitions by mediating and arbitrating civil and criminal cases within Family Court.

The role involves interviewing petitioners, conducting mediation sessions, acting as a hearing officer, and preparing reports with findings and recommendations for judges. Telework eligibility and a collaborative team environment are emphasized.