Remote Mediation & Arbitration Officer

Office of the Child Advocate Delaware; New Castle (DE); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Free parking

Job summary

Office of the Child Advocate Delaware is seeking a mediator/arbitrator to expeditiously process court petitions by conducting mediations, preparing reports, and facilitating settlements. The role involves interviewing petitioners, assessing relief sought, and negotiating terms under court supervision.

The position requires a bachelor's degree in behavioral or social science and experience in case management, interviewing, and understanding of mediation or arbitration.

Qualifications

• Applicants must have education, training and/or experience demonstrating competence in case management.
• Experience in interviewing to obtain facts and explore issues.
• Knowledge of mediation or arbitration processes.
• Ability to interpret laws, rules, regulations and standards.

Responsibilities

• Interview petitioners to assess the nature of complaints and explain filing procedures.
• Conduct mediation sessions to define issues and negotiate terms; prepare consent orders.
• Act as hearing officer for delinquent/criminal cases and ensure compliance with orders.
• Mediates emergency petitions and provides reports with findings and recommendations.
• Conduct custody, visitation and special investigations and prepare reports with findings.

Skills

Case management

Interviewing techniques

Legal/regulatory knowledge

Mediation/arbitration knowledge

Education

Bachelor's degree in Behavioral Science or Social Science or related field

Job description

Office of the Child Advocate Delaware is seeking a mediator/arbitrator to expeditiously process court petitions by conducting mediations, preparing reports, and facilitating settlements. The role involves interviewing petitioners, assessing relief sought, and negotiating terms under court supervision.

The position requires a bachelor's degree in behavioral or social science and experience in case management, interviewing, and understanding of mediation or arbitration.