Teletriage Clinical Support Specialist

Eventus WholeHealth; United States; À distance; USD 25 000 - 44 000; Plein temps

Résumé du poste

Eventus WholeHealth is seeking a remote Medical Office Support role to assist clinicians providing tele-triage and patient care for adults in skilled facilities, residences, and clinics. You will help triage patients, document encounters, and coordinate with PCPs and facilities.

The role emphasizes accurate medical documentation, lab/imaging entry, and timely communication with patients and families. A CMA is a plus, with strong typing skills and scribing experience valued.

Qualifications

• Must have a high school diploma or equivalent.
• Certified Medical Assistant degree is a plus.
• Typing speed of 45 wpm or greater.
• Medical Scribing experience preferred.

Responsabilités

• Support clinical providers by triaging and documenting patient encounters.
• Prepare clinical documentation for the provider as requested.
• Open encounter notes for acute Tele Triage visits.
• Perform medication reconciliation for patients seen via acute Tele Triage.
• Enter lab and imaging results into the patient’s chart.
• Document triage notes with time for CCM services.
• Send updates to PCPs for triaged patients.
• Make calls to facilities to gather information for the provider.
• Check all forms of communications several times daily to ensure patient needs are met (TeleMediq).
• Inform patients and families of recent visits and new orders; escalate to provider when needed.
• Communicate transitions of care to the Tele Triage team.

Connaissances

Typing speed 45 wpm

Medical Scribing experience

Formation

High School Diploma or equivalent

Certified Medical Assistant degree

Outils

Telemediq

Description du poste

Position Summary

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

Position Summary

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

Work Environment:

Remote

Provider Support:

• Ensure that all clinical providers are able to focus on triaging and taking care of patients
• Prepareclinical documentation for the provider as requested
• Completebasic opening of encounternotefor acute Tele Triage visits
• Perform medication reconciliation on patientswho are being seen for acute Tele Triage visits
• Enter lab and imaging results into patient’s chart
• Document appropriate triage note encounter and timeforCCMservices
• Send updates to PCPs for patients that are triaged
• Make phone calls to facilities to gather information for provider

Patient Support

• Check all forms of communicationseveral times daily to ensure patient needs are met. Primarily will be using Telemediq.
• Inform patientand family ofrecent visits, new orders and defer to provider when needed
• Communicate transitions of care to Tele Triage team to enhancepatient care and education

Qualifications/Education

• High School Diploma or equivalency
• Certified Medical Assistant degree a plus
• Typing speed of 45wpm or greater
• Medical Scribing experience preferred

Equal Opportunity Employer Statement

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.