Teletriage Clinical Support Specialist

Eventus WholeHealth; North Carolina; Remote; USD 35,000 - 55,000; Full time

Job summary

Eventus WholeHealth is seeking a detail-oriented Medical Assistant to support remote Tele Triage and patient care. You will streamline documentation, open encounters, reconcile medications, enter labs, and communicate updates to PCPs and facilities to support clinicians and improve outcomes.

Requirements include a High School Diploma, typing speed of 45 wpm, and preferred Medical Scribing experience; a Certified Medical Assistant degree is a plus. This is a remote role with national scope.

Qualifications

• High School Diploma or equivalency is required.
• Certified Medical Assistant degree is a plus.
• Typing speed of 45 wpm or greater.
• Medical Scribing experience is preferred.

Responsibilities

• Ensure clinical providers can focus on triaging and caring for patients.
• Prepare clinical documentation for the provider as requested.
• Open and note encounters for acute Tele Triage visits.
• Perform medication reconciliation for acute Tele Triage visits.
• Enter lab and imaging results into the patient’s chart.
• Document triage notes and times for CCM services.
• Send updates to PCPs for triaged patients.
• Make phone calls to facilities to gather information for providers.

Skills

Typing speed 45 wpm

Medical Scribing experience

Education

High School Diploma or equivalency

Certified Medical Assistant degree a plus

Job description

Position Summary

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

Position Summary

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

Work Environment:

Remote

Provider Support:

• Ensure that all clinical providers are able to focus on triaging and taking care of patients
• Prepareclinical documentation for the provider as requested
• Completebasic opening of encounternotefor acute Tele Triage visits
• Perform medication reconciliation on patientswho are being seen for acute Tele Triage visits
• Enter lab and imaging results into patient’s chart
• Document appropriate triage note encounter and timeforCCMservices
• Send updates to PCPs for patients that are triaged
• Make phone calls to facilities to gather information for provider

Patient Support

• Check all forms of communicationseveral times daily to ensure patient needs are met. Primarily will be using Telemediq.
• Inform patientand family ofrecent visits, new orders and defer to provider when needed
• Communicate transitions of care to Tele Triage team to enhancepatient care and education

Qualifications/Education

• High School Diploma or equivalency
• Certified Medical Assistant degree a plus
• Typing speed of 45wpm or greater
• Medical Scribing experience preferred

Equal Opportunity Employer Statement

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.