Telesales Representative – Full-Time W-2 | Remote

RxRoute / DirectMeds; Salt Lake City (UT); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Fully remote work

Health benefits

Paid time off

Career advancement

Job summary

Direct Meds, headquartered in Salt Lake City, Utah, is hiring a high-performing telesales representative for a full-time role. You will own a pipeline, close business, and earn uncapped commissions with a guaranteed base salary of $41,600 plus benefits.

This is a fully remote, W-2 position requiring 40 hours per week across one of several full-shift MST schedules. We seek experienced professionals who can build trust with customers, respond to leads, and consistently hit targets.

Qualifications

• 3–5+ years of inside sales, telesales, telemarketing, or customer-facing sales experience.
• Proven track record of meeting or exceeding sales goals.
• Strong verbal and written communication skills.

Responsibilities

• Proactively engage prospective customers through phone, email, and other channels.
• Respond quickly and professionally to inbound leads and maximize every sales opportunity.
• Conduct discovery conversations to understand customer needs and recommend the right solutions.
• Build trust and create a strong customer experience while confidently asking for the sale.
• Consistently achieve or exceed weekly, monthly, and quarterly sales goals.
• Manage a high-volume pipeline and maintain disciplined follow-up.
• Overcome objections and turn challenging conversations into opportunities.
• Accurately document customer interactions, sales activity, and pipeline updates in the CRM.
• Partner with Customer Success, Operations, and Clinical teams to ensure a seamless customer experience.
• Continuously develop your product knowledge, sales skills, and industry expertise.
• Take coaching seriously and apply feedback quickly to improve performance.

Skills

Inside sales

Telesales

Telemarketing

Sales experience

Tools

Salesforce

HubSpot

Job description

About Direct Meds

At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be.

Compensation: $41,600 Annual Base Salary + Uncapped Commission

Schedule

Monday–Friday — minimum of 40 hours per week

Available shifts:

• 6:00 AM–3:00 PM MST
• 9:00 AM–6:00 PM MST
• 11:00 AM–8:00 PM MST

Shift assignment will depend on team availability and business needs.

Note: The base salary listed above represents a good-faith estimate of the minimum and maximum target for this position. Actual compensation offered may vary depending on the candidate's geographic location, job-related skills, experience, and education.

Top Performers Wanted

If you're the kind of salesperson who thrives on goals, loves the sound of a successful close, and consistently finds a way to hit — and beat — your numbers, we want to hear from you.

Direct Meds is looking for a high-performing, competitive, and coachable Telesales Representative to join our rapidly growing team. This is a full-time W-2 sales position with a guaranteed base salary, uncapped commission, benefits, paid time off, and opportunities for career advancement.

This isn't a role for someone who simply wants to answer calls. It's an opportunity for a proven sales professional to take ownership of a pipeline, build trust with prospective customers, close business, and earn more through exceptional performance.

If you're motivated by results, comfortable with high-volume sales conversations, and hungry to grow your income, we want to meet you.

About Direct Meds

At Direct Meds, we believe accessing medication should be simpler, more convenient, and centered around the individual.

Headquartered in Salt Lake City, Utah, we're a fast-growing national company on a mission to transform how people access the care they need. Our sales team plays a critical role in that mission — combining exceptional customer experiences with exceptional sales performance.

We're building a team of people who want to win, grow, and make an impact.

What You'll Do

• Proactively engage prospective customers through phone, email, and other channels
• Respond quickly and professionally to inbound leads and maximize every sales opportunity
• Conduct discovery conversations to understand customer needs and recommend the right solutions
• Build trust and create a strong customer experience while confidently asking for the sale
• Consistently achieve or exceed weekly, monthly, and quarterly sales goals
• Manage a high-volume pipeline and maintain disciplined follow-up
• Overcome objections and turn challenging conversations into opportunities
• Accurately document customer interactions, sales activity, and pipeline updates in the CRM
• Partner with Customer Success, Operations, and Clinical teams to ensure a seamless customer experience
• Continuously develop your product knowledge, sales skills, and industry expertise
• Take coaching seriously and apply feedback quickly to improve performance

What Success Looks Like

We measure performance by results.

• Consistently hit or exceed their sales targets
• Move quickly and decisively on qualified opportunities
• Follow up relentlessly without sacrificing professionalism
• Take ownership of their pipeline and results
• Know how to build rapport while maintaining control of a sales conversation
• Are comfortable asking for the business
• Learn from both wins and losses
• Respond to coaching with action, not excuses
• Compete with themselves and their teammates to get better every day

Integrity First

We win as a team.

Protecting customer relationships and respecting lead ownership is non-negotiable. Poaching, interfering with, or taking ownership of another team member's leads, customers, or sales is strictly against our values and will not be tolerated.

We believe the best teams compete hard without competing against each other.

Coachability

The best salespeople never stop improving.

You should be comfortable receiving direct feedback, asking questions, studying what works, and immediately applying coaching to your calls and performance. We invest in people who are serious about becoming better sales professionals.

Ownership

Your results are your responsibility.

We expect our sales representatives to take ownership of their activity, pipeline, follow-up, performance, and development. We don't make excuses — we identify what's not working and fix it.

What We're Looking For

We're looking for proven sales performers, not just people who have held a sales title.

Required

• 3–5+ years of inside sales, telesales, telemarketing, or customer-facing sales experience
• Demonstrated history of consistently meeting or exceeding sales goals
• Strong verbal and written communication skills
• Exceptional phone presence and active listening skills
• Ability to confidently handle objections and close sales
• Comfortable making a high volume of calls while maintaining quality conversations
• Highly self-motivated with a competitive, results-driven mindset
• Strong follow-up and time-management skills
• Ability to work independently in a remote environment
• Availability to work a minimum of 40 hours per week, Monday–Friday
• Ability to work one of the available full-shift schedules: 6:00 AM–3:00 PM MST, 9:00 AM–6:00 PM MST, or 11:00 AM–8:00 PM MST, depending on team availability
• Comfortable working in a fast-paced, high-growth environment
• Proficiency with CRM platforms such as Salesforce, HubSpot, or similar

Preferred

• Healthcare, pharmacy, telehealth, or related industry experience
• Experience in a high-volume inbound/outbound sales environment
• History of exceeding quota rather than simply meeting it
• Experience selling products or services that require consultative selling
• We care more about what you've accomplished than what your previous job title said. If you've consistently been one of the top performers on your sales team, we want to know about it.

Full-Time W-2 Employment

This is a full-time W-2 employee position — not a 1099 contractor opportunity.

Compensation

• $41,600 annual base salary + uncapped commission
• Both base salary and uncapped commission paid weekly
• Performance-driven earning potential
• Health, Dental, and Vision benefits
• Paid time off
• Company holidays
• Fully remote work
• Career advancement opportunities within a rapidly scaling company
• Mission-driven culture focused on impact, integrity, and teamwork

Note: The base salary listed above represents a good-faith estimate of the minimum and maximum target for this position. Actual compensation offered may vary depending on the candidate's geographic location, job-related skills, experience, and education.

Full-Time Remote Work Requirements

This is a full-time, minimum 40-hour-per-week W-2 position.

Candidates must be available to work the required Monday–Friday schedule and one of the available full-shift schedules based on team availability:

• 6:00 AM–3:00 PM MST
• 9:00 AM–6:00 PM MST
• 11:00 AM–8:00 PM MST

Candidates must also have the following available prior to their start date:

• Quality headset suitable for high-volume sales calls
• High-speed, reliable internet connection
• Quiet, professional workspace suitable for customer conversations

Schedule Requirement

To be considered for this position, candidates must confirm that they:

Are available to work a minimum of 40 hours per week

Are available to work Monday through Friday

Can consistently work one of the available full-shift schedules:

• 6:00 AM–3:00 PM MST
• 9:00 AM–6:00 PM MST
• 11:00 AM–8:00 PM MST

Understand that shift assignment depends on team availability and business needs

Can consistently maintain their assigned Monday–Friday schedule

Direct Meds is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.