Engagement Team Representative (Remote)

Rippling, Inc.; United States; Remote; USD 37,000 - 46,000; Full time

Benefits offered by this job

Fully remote

Ongoing sales coaching

Career advancement opportunities

Job summary

DirectMeds is seeking experienced sales professionals for the Engagement Team to strengthen relationships with existing patients, identify opportunities for product expansion, and recommend solutions aligned with wellness goals. This fully remote role requires confidence on the phone, strong objection handling, rapport-building, and a track record of meeting sales goals.

Responsibilities include educating patients on peptide therapies and other wellness options, documenting interactions in the

Qualifications

• 2+ years in inside/telesales or call center sales.
• Demonstrated success meeting quotas and KPIs.
• Excellent closing, upselling and cross-selling abilities.
• Strong communication, negotiation, and relationship-building skills.
• Comfortable in a high-volume outbound calling environment.
• Ability to multitask across multiple software platforms while maintaining detail.

Responsibilities

• Conduct high-volume outbound calls to drive engagement and sales.
• Consult with patients to identify opportunities for products and treatment improvements.
• Educate patients on peptide therapies and wellness solutions.
• Consistently exceed daily, weekly, and monthly sales goals.
• Overcome objections and close sales with a patient-first approach.
• Document all patient interactions in the CRM accurately.
• Navigate CRM systems and platforms like Five9, Zoho, Salesforce, HubSpot.
• Collaborate with leadership to optimize sales performance and patient satisfaction.

Skills

Inside sales

Telesales

Telehealth sales

CRM proficiency

Closing

Upselling

Cross-selling

Communication

Negotiation

Multi-tasking

High-volume calling

Tools

Five9

Zoho CRM

Salesforce

HubSpot

Job description

At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be.

Engagement Team Representative (Remote)

Company: DirectMeds
Location: Fully Remote
Employment Type: Full-Time (40 hours/week)
Compensation: $41,600 Base Salary + Uncapped Commission

Note: The base salary listed above represents a good-faith estimate of the minimum and maximum target for this position. Actual compensation offered may vary depending on the candidate's geographic location, job-related skills, experience, and education.

If you have a proven track record in telesales, telehealth, peptide sales, nutraceuticals, pharmaceuticals, or high-volume inside sales, this is an opportunity to maximize your earning potential while working remotely.

Position Overview

DirectMeds is seeking experienced, results-driven sales professionals to join our growing Engagement Team . This is a consultative sales role focused on strengthening relationships with existing patients, identifying opportunities to improve their treatment experience, and recommending additional products that align with their wellness goals.

Success in this role requires confidence on the phone, strong objection-handling skills, the ability to build rapport quickly, and a history of consistently meeting or exceeding sales goals.

Key Responsibilities

• Conduct high-volume outbound calls and patient outreach to drive engagement and sales.
• Consult with existing patients to identify opportunities for additional products and treatment enhancements.
• Educate patients on peptide therapies and other available wellness solutions.
• Consistently exceed daily, weekly, and monthly sales goals.
• Overcome objections and confidently close sales while maintaining a patient-first approach.
• Accurately document all patient interactions within the CRM.
• Navigate multiple platforms, including CRM systems, Five9 dialer, and patient management software.
• Collaborate with leadership to optimize sales performance and patient satisfaction.

Required Qualifications

• 2+ years of proven inside sales, telesales, telehealth sales, or call center sales experience.
• Demonstrated success meeting or exceeding sales quotas and KPIs.
• Excellent closing, upselling, and cross-selling abilities.
• Strong communication, negotiation, and relationship-building skills.
• Comfortable managing a high-volume outbound call environment.
• Ability to multitask across multiple software platforms while maintaining attention to detail.
• Professional, self-motivated, and driven by performance.

Preferred Qualifications

• Experience selling peptides, hormone therapies, telehealth services, pharmaceuticals, nutraceuticals, or wellness products.
• Experience using Five9, Zoho CRM, Salesforce, HubSpot, or similar platforms.
• Background in healthcare, medical sales, or patient engagement.

Technical Requirements

• Stable high-speed internet connection.
• Professional USB or Bluetooth headset with microphone.
• $41,600 annual base salary + Uncapped commission with significant earning potential
• Fully remote work environment
• Ongoing sales coaching and career advancement opportunities
• Join a fast-growing healthcare company with opportunities to grow into leadership roles