Telephone Survey Interviewer - Work from Home !

Nichols Research Corporation; San Francisco (CA); Remote; USD 15,000 - 18,000; Full time

Job summary

Nichols Research is seeking Work-From-Home Telephone Interviewers to conduct market research surveys. You will read questions verbatim, record responses, and work independently in a remote environment while using VOIP software.

Starting pay is $11.00–$13.00 per hour with potential increases based on performance. Applicants must reside in one of the specified states and will conduct surveys on topics like current events, healthcare, and consumer products.

Qualifications

• Excellent reading, listening, and verbal communication skills.
• Strong dependability and professionalism.
• Basic to intermediate computer skills.

Responsibilities

• Place outbound calls using VOIP software.
• Explain the survey purpose and answer questions.
• Read survey questions clearly and verbatim.
• Accurately record survey responses.
• Clarify vague responses when appropriate.
• Follow all survey and data collection procedures.

Skills

Reading skills

Listening skills

Verbal communication

Dependability

Professionalism

Computer skills

Job description

Nichols Research is an established national marketing research company headquartered in the San Francisco Bay Area.

We are currently seeking Work-From-Home Telephone Interviewers to conduct market research surveys. As a Telephone Interviewer, you will conduct computer-based surveys, ask respondents their opinions on a variety of topics, and accurately record their responses. We are looking for outgoing, professional, articulate individuals who can work independently in a remote environment.

Topics covered in our surveys include current events, healthcare, customer satisfaction, politics, media usage, consumer products, and more.

Important: We are ONLY hiring applicants who currently reside in one of the following states:

Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.

Applicants who do not reside in one of these states will not be considered. Please do not apply if you live outside of these locations.

As a Telephone Interviewer, you will:

• Place outbound calls using our VOIP telephone software

• Explain the purpose of the survey and answer respondent questions

• Read computer-based survey questions clearly and verbatim

• Accurately record survey responses

• Clarify vague or incomplete responses when appropriate

• Follow all survey and data collection procedures

This position does not involve sales, collections, fundraising, or telemarketing. There are no sales quotas and compensation is not commission-based.

We provide paid training and flexible scheduling.

Compensation & Details

• Starting pay ranges from $11.00 to $13.00 per hour

• Pay increases may be available based on production and availability

• Work is supervised remotely by experienced supervisors

• Calls may be monitored for quality assurance and training purposes

• Prior telephone interviewing or call center experience is a plus

• Spanish bilingual candidates are encouraged to apply

We provide the software needed to conduct calls from your computer. You will not incur any telephone charges while working.

Requirements

To be considered, applicants must have:

• Excellent reading, listening, and verbal communication skills

• Strong dependability and professionalism

• Basic to intermediate computer skills

• A quiet home workspace free from distractions

• A desktop or laptop computer

• A modern web browser (Chrome, Firefox, Edge, etc.)

• Reliable high-speed internet with a minimum upload speed of 10 Mbps

• A personal mobile phone

• A webcam, microphone, and speakers/headset

Application Information

Due to the high volume of applications we receive, we kindly ask that candidates do not contact us regarding application status. Our team carefully reviews all applications and will reach out directly to candidates whose qualifications align with our current hiring needs.

Salary

$10 - $14 an hour

Job Type

Full-time

Part-time