Remote Bilingual (Cantonese/English) Telephone Interviewer

Kids for the Future; San Marcos (TX); Remote; USD 27,552 - 35,817; Part time

Job summary

ReconMR is seeking bilingual telephone interviewers fluent in Cantonese and English for a remote work-from-home position in Texas. The role involves outbound calls to respondents, reading questions verbatim, and recording responses accurately. A BYOD setup, VPN access, and quiet workspace are required.

Part-time hours allow flexibility, with weekend shifts and weekend coverage typical. The project ends November 2026 with potential extension for top performers.

Qualifications

• Fluent in Cantonese and English; reading traditional Chinese characters.
• Read survey questions verbatim as written.
• Able to conduct telephone interviews for extended periods.
• Must live in Texas and be authorized to work in the U.S.

Responsibilities

• Make outbound telephone calls to potential respondents.
• Read survey questions verbatim, exactly as written.
• Ask questions clearly and professionally.
• Accurately record responses, including both multiple-choice and open-ended responses.
• Follow project-specific calling protocols and quality standards.

Skills

Bilingual Cantonese-English

Clear communication

Reading verbatim

Phone interviewing

Computer proficiency

Reliability & scheduling

Texas residency

Tools

CATI systems

Voxco

Microsoft Office

UKG time-tracking

Job description

This is a temporary work-from-home position for Texas, U.S. Residents only, who can speak and read Cantonese and English fluently, with the ability to read traditional Chinese characters. Bilingual abilities will be tested in the interview.
The duration of this project is expected to conclude in November 2026, there is an opportunity to continue employment after for top performers.
About Us: At ReconMR we help some of the world’s most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.

What you’ll do:

ReconMR is currently hiring for Bilinguals, who speak Cantonese and English fluently for our remoteWork-From-Home Telephone Interviewer position. In this role, you will conduct outbound research calls as part of scheduled survey projects.

You will:

• Make outbound telephone calls to potential respondents
• Read survey questions verbatim, exactly as written
• Ask questions clearly and professionally
• Accurately record responses, including both multiple-choice and open-ended responses
• Follow project-specific calling protocols and quality standards

Skill Requirements:

To be successful in this role, candidates mustdemonstrate:

• Clear, fluent verbal communication in Cantonese and English
• Strong listening and speaking skills
• Ability to read text exactly as written
• Comfort conducting phone conversations for extended periods
• Basic computerproficiency(keyboard, mouse, and web-based systems)
• Ability to remain focused and productive while seated for extended periods
• Reliability and the ability to adhere to an agreed-upon work schedule
• Must live in Texas and authorized to work in the U.S.

Equipment Requirements:

ReconMR is a BYOD (Bring Your Own Device) organization.

The following equipment is necessary for you to be offered a position:

• Windows 11 PC (no Chromebooks, no Apple or Mac OS systems)
• High Speed Internet (Wired LAN preferred, no hotspots or public shared internet)
• Headset with noise cancelling microphone
• Quiet space to work from without any background noise or interruptions during your working shift
• You will be required to download VPN, authentication, or other operational software to complete the job

Preferred Experience & Qualifications

(Not required, but candidates who meet one or more of the following are strongly preferred)

• Prior experience conducting telephone surveys or polling interviews
• At least one year of experience in polling, interviewing, or similar research roles
• Familiarity with Computer-Assisted Telephone Interviewing (CATI) systems
• Previous experience using Voxco or similar survey platforms
• Working knowledge of Microsoft Office applications
• Experience using UKG or a comparable time-tracking system
• Bilingual proficiency in Cantonese and English (reading, speaking, and writing)

Schedule & Availability

• Commitment: 18-40 hours per week
• Available Shift Times we have typically have:
  • Dayshift (11:00 AM - 4:00 PM CST)
  • Evening (4:00 PM - 11:00 PM CST)
  • Weekend shift: Saturday (10:00 AM - 6:00 PM CST) / Sunday (1:00 PM - 9:00 PM CST)
  • One weekend shift (Saturday or Sunday) is required
• Preferred availability:
  • Weeknights & Weekends

Schedules are assigned based on businessneedand interviewer availability.

This Position is a part-time position, with flexible scheduling options.

• Hourly pay: $20.00 per hour

Why WorkWithUs?

We offer a supportive, remote work environment with flexibility, growth opportunities, and meaningful projects. Our interviewers playan important rolein producinghigh-qualityresearch, and we value the contributions they make every day.

Benefits & Perks include:

• Flexible scheduling within established operating hours
• Affordable health benefits for eligible employees
• Incentive programs, including games and prize opportunities
• Opportunities for advancement within the organization

I.D. Verfication and Background Checks:

As part of our hiring process, applicants are required to verify their identity by presenting a valid government-issued photo ID during a video verification session and uploading identification documents for review. Employment offers are contingent upon the successful completion of a background check, where permitted by law.

Virtual interviews take approximately 45 minutes, via On-Camera Microsoft Teams, consisting of basic interview questions, typing test and a reading assessment.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information. We are committed to equal opportunity for individuals with disabilities and protected veterans.