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Field Locker; United States; Remote; USD 16,000 - 24,000; Part time

Benefits offered by this job

Paid training

Job summary

Field Locker in the UK is seeking a Home-based Telephone Market Research Interviewer for flexible, casual hours. You will conduct telephone interviews with businesses and the public using an on-screen questionnaire, recording responses accurately and remaining professional throughout each call.

No prior experience is required as paid training is provided. You will need a Windows PC, webcam, headset, and a quiet workspace with reliable broadband to participate in training and ongoing projects.

Qualifications

• No prior interviewing experience required; paid training provided.
• A Windows PC with a screen of at least 13 inches and a keyboard; Macs/Chromebooks/tablets not compatible.
• A built-in or separate webcam for training and coaching.
• A headset with microphone compatible with your computer.
• Stable broadband with minimum 12 Mbps download speed.
• Private quiet workspace; no overheard calls or background noise.

Responsibilities

• Conduct telephone interviews using an on-screen questionnaire.
• Read questions accurately and record answers correctly.
• Remain professional, polite and engaging with respondents.
• Ask follow-up questions where instructed by the script.
• Adhere to project, quality and data-protection requirements.

Skills

Excellent communication

Active listening

Telephone interviewing

Data protection awareness

Remote work discipline

No experience required

Education

No formal education required

Tools

Interview software

Job description

Home-based Telephone Market Research Interviewer

Contract: Casual, variable-hours contract

Hours: Flexible daytime, evening and Saturday shifts

Experience: No previous experience required; paid training is provided

Who are we?

Field Locker is a UK market research company. We conduct telephone interviews with businesses and members of the public. You might interview customers about their experience of a service, ask members of the public about transport or local services, or gather opinions on social and political issues.

This is market research, not telesales. You will not be selling products!

Your responsibilities will include:

Conducting telephone interviews using an on-screen questionnaire

Reading questions accurately and recording answers correctly

Remaining professional, polite and engaging

Asking follow-up questions where instructed

Following project, quality and data-protection requirements

What else do I need to know BEFORE applying?

You will need:

A Windows laptop or desktop computer with a screen of at least 13 inches and a physical keyboard. MacBooks, Chromebooks and tablets are NOT compatible with our interviewing software.

A built-in or separate webcam. Cameras are required during training, project briefings and coaching meetings

A headset with a built-in microphone that is compatible with your computer.

A stable broadband connection with a minimum download speed of 12 Mbps.

A suitable private workspace where calls cannot be overheard and background noise will not interfere with interviews.

Do NOT complete the application on your phone or a tablet. Our application form checks your technical hardware to make sure it is compatible with our software so use the laptop/PC you would use to do this work.

Where reasonable adjustments are required because of a disability or health condition, we will discuss these with you. You must have the right to work in the UK and must normally carry out the work from within the UK.

Applicants who pass the initial stage will be invited to a 15-minute, one-to-one Microsoft Teams interview with one of our Team Leaders.

Field Locker is a trading name of Researchers at Crown Ltd. We welcome applications from people of all backgrounds and make recruitment decisions based on the skills and requirements of the role.