Part-time Telephone Interviewer - Work From Home

ReconMR; San Antonio (TX); Remote; USD 13,638 - 19,424; Part time

Benefits offered by this job

Flexible scheduling

Affordable health benefits

Accelerated pay-raise program

Incentive programs

Opportunities for advancement

Job summary

ReconMR in Texas is seeking a part-time Telephone Interviewer to conduct outbound research calls from home. The role requires strong communication and listening skills, reliability, and adherence to a work schedule. Ideal candidates may have prior experience in telephone surveys and should be comfortable with basic computer tasks. The position offers flexible scheduling and an hourly pay rate of $12. This is an opportunity to contribute to meaningful research in a supportive environment.

Qualifications

• Must live in Texas.
• Prior experience conducting telephone surveys is preferred.
• Bilingual proficiency in English and Spanish is a plus.

Responsibilities

• Conduct outbound research calls.
• Record responses accurately.
• Follow project-specific calling protocols.

Skills

Strong listening and speaking skills

Ability to read text exactly as written

Comfort conducting phone conversations for extended periods

Basic computer proficiency

Reliability and schedule adherence

Tools

Microsoft Office

Computer-Assisted Telephone Interviewing (CATI) systems

Job description

Part‑time Telephone Interviewer – Work From Home

About Us: At Siena Research Institute Powered by ReconMR we help some of the world’s most prominent companies and organizations navigate their most pressing challenges. We conduct professional research interviews that provide critical insights for organizations across a wide range of industries. Our work supports decision‑making on important topics that help shape policies, services, and public understanding. Join a collaborative team where your work directly contributes to meaningful research.

What you’ll do

ReconMR is currently hiring for a remote work‑from‑home telephone interviewer to work with the Siena Research Institute team. In this role, you will conduct outbound research calls as part of scheduled survey projects.

• Make outbound telephone calls to potential respondents
• Read survey questions verbatim, exactly as written
• Ask questions clearly and professionally
• Accurately record responses, including both multiple‑choice and open‑ended responses
• Follow project‑specific calling protocols and quality standards

Skill Requirements

• Strong listening and speaking skills
• Ability to read text exactly as written
• Comfort conducting phone conversations for extended periods
• Basic computer proficiency (keyboard, mouse, and web‑based systems)
• Ability to remain focused and productive while seated for extended periods
• Reliability and the ability to adhere to an agreed‑upon work schedule
• Must live in Texas

Preferred Experience & Qualifications

(Not required, but candidates who meet one or more of the following are strongly preferred)

• Prior experience conducting telephone surveys or polling interviews
• At least one year of experience in polling, interviewing, or similar research roles
• Familiarity with Computer‑Assisted Telephone Interviewing (CATI) systems
• Previous experience using Voxco or similar survey platforms
• Working knowledge of Microsoft Office applications
• Experience using UKG or a comparable time‑tracking system
• Bilingual proficiency in English and Spanish (reading, speaking, and writing)

Schedule & Availability

• Commitment: Approximately 20 hours per week
• Operating hours:
  • Monday–Thursday: 1:00 p.m. – 9:00 p.m. EST
  • Sunday: 2:00 p.m. – 8:00 p.m. EST
• Preferred availability:
  • Weekdays between 4:00 p.m. and 9:00 p.m. EST
  • Sunday hours are optional and offered based on project needs

Schedules are assigned based on business needs and interviewer availability.

• Hourly pay: $12.00 per hour
• Hours: Evening and weekend hours available
• Weekly commitment: Typically 12–30 hours per week, based on availability and business needs

Why Work With Us?

We offer a supportive, remote work environment with flexibility, growth opportunities, and meaningful projects. Our interviewers play an important role in producing high‑quality research, and we value the contributions they make every day.

Benefits & Perks

• Flexible scheduling within established operating hours
• Affordable health benefits for eligible employees
• Accelerated pay‑raise program based on performance and tenure
• Incentive programs, including games and prize opportunities
• Opportunities for advancement within the organization

ReconMR/Siena Research Institute conducts virtual interviews daily. Virtual interviews take 30–45 minutes, via Microsoft Teams and/or phone calls, and consist of basic interview questions and a reading assessment.

Equal Opportunity Employer, including disabled and veterans.