Telephone Operator - Full Time

Crown Honda; Florida; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision insurance

Disability coverage (short- and long-?

Life insurance

Flexible spending accounts

401K with company match

Company stability

Paid training

Growth opportunities

Community service opportunities

Job summary

Crown Automotive Group in Florida is seeking a Full-Time Telephone Operator to handle a high volume of incoming calls in a smaller, family-like setting. You will determine where callers need to be directed and transfer calls as needed.

Benefits include medical, dental and vision insurance, life and disability coverage, a 401(k) with company match, paid training, and opportunities for growth within our Florida and regional franchises. Prior switchboard or call center experience is preferred.

Qualifications

• Multi-line experience preferred.
• Polite telephone manner and personality.
• Outstanding communication skills.
• Ability to email as needed.
• Excellent customer service skills.
• Ability to pass pre-employment drug test.
• Must prove eligibility to work in the U.S.

Responsibilities

• Answer a large volume of incoming calls.
• Determine where callers need to be directed and transfer calls accordingly.
• May include composing and sending emails.

Skills

Multi-line experience

Polite telephone manner

Outstanding communication skills

Ability to email

Customer service skills

Drug test pass

US work eligibility

Job description

If you enjoy BUSY CALL CENTER ACTIVITY but would like to work in a smaller, 'family-like', company setting, we have an immediate opening for a Full-Time Telephone Operator handling a high volume of incoming calls for Crown Automotive Group’s multiple franchises.

*SWITCHBOARD OPERATOR OR CALL CENTER EXPERIENCE ISIMPORTANT FOR THIS POSITION*

Like most call centers, you would be working in a structured environment with responsibilities that include:

• Answering a large volume of incoming calls
• Determining where the callers need to be directed
• Transferring the call appropriately
• May include composing and sending emails

The Crown Automotive Group is a family-owned dealership group established in 1969 in St. Petersburg with multiple stores throughout Florida, Tennessee and Ohio. Come join our team and experience “The Better Way to Work”!

Our Benefits are Listed Below:

• Competitive pay
• Medical, dental and vision insurance
• Short- and long-term disability coverage
• Life insurance
• Flexible spending accounts
• 401K w/ company match
• The stability of an established company
• Paid training
• Opportunity for growth and advancement
• Opportunities to serve your community

Requirements include:

• Multi-line experience preferred
• Polite telephone manner and personality
• Outstanding communication skills
• Ability to email, as needed
• Excellent customer service skills required
• Ability to pass a pre-employment drug test
• Must prove eligibility to work in the U.S.

Thank you for your interest in Crown!

EOE/DFWP