Telemarketing Agent

Huzzle; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully Remote

Career Growth

Peer Community

Ongoing Support

Tailored Compensation

Job summary

Huzzle is seeking a professional Telemarketing Agent to join our specialist corporate triage programme. You will be the first point of contact for business leaders, qualifying leads and directing them to the right outcome pathway with empathy and accuracy.

This fully remote, independent contractor role offers exposure to global clients in SaaS, FinTech, and related industries. You will document interactions in CRM, schedule follow-ups, and support ongoing pipeline growth with targeted outreach.

Qualifications

• Proven telemarketing, outbound sales, or customer-facing phone experience.
• Strong communication skills and ability to build rapport quickly.
• Ability to follow a structured conversation framework naturally, not scripted.
• High attention to detail for precise data entry and organization.
• Experience with CRM systems and data management tools.

Responsibilities

• Handle inbound inquiries from company directors seeking guidance on their financial position.
• Perform outbound calls to warm leads generated through targeted marketing campaigns.
• Conduct structured triage conversations to qualify cases and assess needs.
• Accurately document all call activity, case notes, and lead information within the CRM.
• Schedule follow-up appointments and facilitate hand-offs to specialist teams.
• Proactively identify re-engagement opportunities within existing data sets.
• Collaborate with the programme lead to provide performance updates and feedback.
• Assist with data management and lead tracking to keep the pipeline organized.

Skills

Telemarketing / outbound sales

Exceptional communication

Structured conversations

Data entry / detail oriented

CRM proficiency

Tools

CRM systems

Microsoft Excel

Job description

About Huzzle

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Industry: Telemarketing (Experience required)

Job Summary

We are looking for a professional, empathetic, and driven Telemarketing Agent to join a specialist corporate triage programme. This team helps company directors navigate complex financial challenges by providing a clear pathway to resolution. In this role, you will be the first point of contact for business leaders, acting as a critical bridge between their initial inquiry and the expert support they need. You won’t be giving advice; instead, you will be qualifying leads and ensuring every director is matched with the right outcome pathway at the right time.

Key Responsibilities

• Handle inbound inquiries from company directors seeking guidance on their financial position.
• Perform outbound calls to warm leads generated through targeted marketing campaigns.
• Conduct structured triage conversations to qualify cases and assess the director's specific needs.
• Accurately document all call activity, case notes, and lead information within the CRM.
• Schedule follow-up appointments and facilitate seamless hand-offs to the specialist teams.
• Proactively identify re-engagement opportunities within existing data sets.
• Collaborate with the programme lead to provide performance updates and process feedback.
• Assist with data management and lead tracking to ensure the pipeline remains organized.

Qualifications

• Proven experience in telemarketing, outbound sales, or a professional customer-facing phone role.
• Exceptional communication skills with the ability to build rapport and trust quickly.
• The ability to follow a structured conversation framework naturally, avoiding a "scripted" feel.
• Strong organizational skills and high attention to detail for precise data entry.
• Proficiency with CRM systems and Microsoft Excel.
• A self-motivated mindset with a focus on hitting targets and achieving quality outcomes.

Nice-to-Haves

• Prior experience within financial services, debt solutions, or business support sectors.
• Experience working in a performance-led or lead-generation environment.
• Knowledge of corporate insolvency or business recovery terminology.

Benefits

• Fully Remote: Work from anywhere with international teams
• Career Growth: Join companies in SaaS, MarTech, and B2B services
• Peer Community: Connect with high-performing sales professionals in our network
• Ongoing Support: Receive guidance from Huzzle before and after placement
• Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals