Tele-Sales

Richelieu Hardware Ltd; Lincoln Park (NJ); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Group insurance program

Employee Stock Purchase Plan

401(K) with employer matching

Paid vacation

Company discount program

Job summary

A leading hardware distributor is seeking a Telemarketing professional to join their team in New Jersey. This role focuses on inside sales development, engaging customers via phone to generate business opportunities and providing product solutions. Candidates should have prior telemarketing or inside sales experience, strong customer service skills, and proficiency in Microsoft Office. The position offers competitive compensation estimated at $45,000 to $56,000 annually along with benefits including group insurance and 401(K) matching.

Qualifications

• Experience in telemarketing or inside sales.
• Ability to lift/push/carry items up to 50 pounds.
• Proficiency in using Excel, Word, and Outlook.

Responsibilities

• Develop inside sales through telemarketing.
• Engage with customers to seek new business opportunities.
• Work closely with outside sales representatives.

Skills

Telemarketing experience

Customer service skills

Problem-solving skills

Project management skills

Team-oriented

Creativity

Tools

Microsoft Office

AS400

Job description

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Our Opportunity

We currently have a Telemarketing opportunity for an individual to join our team of professionals for a Monday - Friday, day shift role.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities

As a critical and meaningful role within the Richelieu organization, the Telemarketing position is primarily responsible for inside sales development for a portion of our local sales region. This person will primarily:

• Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes
• Work closely without side sales representatives with customer orders and quotes
• Research product solutions for customers to solve field-project issues
• Hours of operation are Monday to Friday, day shift only

What We Are Looking For

• Prior telemarketing, inside sales, or customer service experience
• Past experience with wood, woodworking, panels, and/or boards is a strong plus
• Prior architectural or interior hardware experience is helpful but not required
• Developed customer service, problem-solving, and project management skills
• Team-oriented, shows initiative
• Strong sense of drive and creativity
• Experience using Word, Excel, and basic Outlook systems. AS400 experience is helpful, but is not required
• Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
• Position may require lifting/pushing/carrying items up to 50 pounds

Compensation and Benefits

• Total annual earnings is estimated to be approximately $45,000-56,000 (base salary plus variable commission)
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Paid vacation
• Company discount program