Telemarketer - State Farm Agent Team Member

Sylvia Benjamin - State Farm Agent; Nappanee (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Job summary

Sylvia Benjamin State Farm is seeking a Telemarketing Specialist to grow the agency through outbound calls, lead qualification, and CRM outreach. You will promote State Farm Insurance products and financial services while building lasting customer relationships.

The role emphasizes creative campaigns, strong communication, and disciplined follow-up to schedule appointments and drive growth. Ideal candidates are sales-minded, persistent, and customer-focused.

Qualifications

• Experience in telemarketing or sales, preferably in insurance.
• Strong communication and persuasion skills; CRM proficiency.
• Willingness to learn insurance products.
• Ability to meet targets and stay motivated.
• Professional telephone manner and organization.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm Insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Telemarketing experience

Sales skills

CRM proficiency

Communication skills

Organizational skills

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As a Telemarketing Specialist for Sylvia Benjamin State Farm, you will play a key role in promoting the continued growth of our agency. Your creativity and strategic approach will shape our brand's public image and strengthen existing customer relationships. Through innovative cross-functional campaigns, you will enhance the value generated by our producers, improve our customers’ experience, and strategically position our agency—whether through social media outreach or community events.

In this role, you will not only promote our team and our suite of State Farm Insurance products and financial services but also gain unique insights that are invaluable for your career growth. If you are an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

Responsibilities:

• Make outbound calls to prospective customers to promote State Farm Insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Qualifications:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Strong communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Excellent organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.