Telemarketer - State Farm Agent Team Member

Bill Knight - State Farm Agent; Denver (CO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Simple IRA matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Job summary

The Telemarketing role at Bill Knight - State Farm Agency in Denver focuses on promoting State Farm insurance products, developing community connections, and supporting agency growth through creative campaigns and strong customer relationships.

You will identify leads, handle inbound/outbound inquiries, maintain CRM records, and report activity to help agents schedule appointments and increase policy conversions. Training and advancement opportunities are provided.

Qualifications

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Proficiency in using CRM software for tracking leads and activities.
• Basic understanding of insurance products or willingness to learn.
• Ability to handle rejection and stay motivated.
• Organizational skills to manage multiple leads.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Telemarketing

CRM skills

Insurance knowledge

Sales skills

Communication

Tools

CRM software

Job description

Benefits:

• Simple IRA matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance

ROLE DESCRIPTION:

In the Telemarketing role at the Bill Knight - State Farm Agency, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.