Telemarketer - State Farm Agent Team Member

Dennis Donnelly - State Farm Agent; Largo (MD); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Retirement benefits

Payment time off? typo corrected to: '

Paid time off

Training & development

Opportunity for advancement

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Dennis Donnelly State Farm Agency in Largo, MD is seeking a Telemarketer to reach out to prospective customers, qualify leads, and schedule appointments for the agency team.

The role emphasizes building relationships, meeting measurable goals, and providing basic insurance information. Previous insurance experience is a plus, and bilingual Spanish/English candidates may qualify for additional compensation based on proficiency and agency needs.

Qualifications

• Experience in sales, telemarketing or customer service.
• Bilingual Spanish/English is a strong plus.
• Comfortable with outbound calls and meeting performance goals.

Responsibilities

• Make outbound calls to prospective customers and generate qualified leads.
• Build rapport, identify customer needs, and provide basic insurance information.
• Schedule appointments and follow up with prospects from agency lead sources.
• Maintain accurate prospect, call, and appointment records in agency systems and CRM.
• Meet weekly and monthly lead-generation, appointment, and sales goals.
• Follow State Farm guidelines, agency procedures, and compliance requirements.
• Work with the agency team to support customer acquisition, retention, and growth.
• Deliver a professional and positive customer experience.

Skills

Sales experience

Telemarketing

Customer service

Tools

CRM software

Job description

Benefits

• Performance-based bonus opportunities
• Retirement benefits
• Performance-driven earning opportunities
• Professional sales and insurance industry experience
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Position Overview

Dennis Donnelly State Farm Agency is seeking motivated, outgoing, and goal-oriented individuals to join our team as Telemarketer - State Farm Agent Team Members. This is an excellent opportunity for someone who enjoys talking with people, building relationships, generating new business opportunities, and working toward measurable goals. In this role, you will help drive agency growth by connecting with prospective customers, identifying potential insurance needs, generating qualified leads, and scheduling appointments for the agency team.

We are looking for individuals who are confident on the phone, dependable, organized, and motivated by both professional growth and performance-based earning opportunities.

Previous insurance experience is a plus, but we are also interested in candidates who bring strong communication, customer service, telemarketing, or sales abilities and are willing to learn the insurance industry.

Candidates who are fluent in both Spanish and English may qualify for additional compensation and/or benefits based on bilingual proficiency, responsibilities, and agency needs.

Responsibilities

• Make outbound calls to prospective customers and generate qualified leads.
• Build rapport, identify customer needs, and provide basic insurance information.
• Schedule appointments and follow up with prospects from agency lead sources.
• Maintain accurate prospect, call, and appointment records in agency systems and CRM.
• Meet weekly and monthly lead-generation, appointment, and sales goals.
• Follow State Farm guidelines, agency procedures, and compliance requirements.
• Work with the agency team to support customer acquisition, retention, and growth.
• Deliver a professional and positive customer experience.

Qualifications

• Sales, telemarketing, or customer service experience preferred.
• Strong communication and relationship-building skills.
• Comfortable with outbound calls and meeting performance goals.
• Dependable, organized, and comfortable using CRM systems.
• Insurance experience is a plus but not required.
• Bilingual Spanish/English is highly sought after and a strong plus.

Bilingual Candidate Advantages

Candidates who are fluent in Spanish and English may have additional opportunities to:

• Communicate directly with Spanish-speaking prospects and customers.
• Assist with outreach and lead-generation efforts within Spanish-speaking communities.
• Help the agency expand relationships within a broader customer base.
• Support bilingual customer communications and relationship development.
• Qualify for additional compensation and/or benefits when applicable based on proficiency, responsibilities, and agency needs.

What We're Looking For

The ideal candidate is energetic, dependable, competitive, personable, and comfortable starting conversations with new people.

You should enjoy working in an environment where individual effort and results matter. Successful candidates will be willing to learn, accept coaching, consistently follow up with prospects, and work toward clearly defined weekly and monthly goals.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting employment with a State Farm agent, you are not guaranteed future employment with State Farm Insurance Companies.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.