Telemarketer - State Farm Agent Team Member

Caitlan Riggs - State Farm Agent; Ladson (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Flexible schedule

Training & development

Job summary

Caitlan Riggs - State Farm Agent in Ladson, SC seeks a Telemarketer to promote State Farm insurance products and grow the agency’s customer base. You will work on outbound calls, qualify leads, and support marketing campaigns.

You’ll gain exposure to branding, community events, and cross-functional campaigns while learning insurance options and using a CRM to track interactions. Candidates should be sales-minded, resilient, and able to meet targets.

Qualifications

• Previous telemarketing or sales experience, preferably in insurance.
• Strong communication and persuasion abilities.
• Proficiency with CRM software.
• Basic understanding of insurance products or willingness to learn.
• Ability to handle rejection and stay motivated.
• Superior organizational skills for lead management.
• Professional and courteous telephone conduct.

Responsibilities

• Make outbound calls to promote State Farm insurance products and services.
• Identify and qualify leads by gathering relevant customer information.
• Stay informed about State Farm products and services.
• Follow up on leads from marketing campaigns to schedule appointments.
• Provide initial information and answer basic questions about insurance options.
• Maintain and update a database of prospects and interactions.
• Ensure communications adhere to guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and scheduling.

Skills

Telemarketing experience

Sales skills

CRM software

Communication

Persuasion

Organizational skills

Professional telephone manner

Tools

CRM software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Training & development

ROLE DESCRIPTION:

As aTelemarketer - State Farm Agent Team Member for Caitlan Riggs - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.