Telemarketer - State Farm Agent Team Member

State-Farm-319b4913; Fort Myers (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ann Clark - State Farm Insurance Agent is seeking a Telemarketer to support growth by promoting insurance products and services and handling customer inquiries. You will use CRM tools to manage leads, follow campaigns, and schedule appointments for agents, while building strong customer relationships.

The role emphasizes a proactive, target-driven approach, continuous learning about State Farm offerings, and professional communication to enhance the agency’s community presence.

Qualifications

• Experience in telemarketing or sales, preferably in the insurance industry.
• Excellent communication and persuasion skills; proficient with CRM.
• Basic understanding of insurance products or willingness to learn.
• Ability to handle rejection and stay motivated.
• Organizational skills to manage multiple leads.

Responsibilities

• Make outbound calls to promote State Farm insurance products and services.
• Identify and qualify leads by gathering customer information.
• Stay informed about State Farm products and services.
• Follow up on leads to schedule appointments for agents.
• Provide initial information and answer basic questions about options.
• Maintain and update a prospects database.
• Ensure communications comply with guidelines and standards.
• Prepare regular reports on call activity and lead generation.

Skills

Telemarketing

Sales experience

CRM software

Communication skills

Target-driven

Tools

CRM software

Job description

ROLE DESCRIPTION:

As a Telemarketer - State Farm Agent Team Member for Ann Clark - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.