Telemarketer - State Farm Agent Team Member

Jarvis Fullenwilder - State Farm Agent; Clinton (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Flexible FT/PT opportunities

Performance incentives

Career development

Job summary

Jarvis Fullenwilder State Farm in Clinton, MD is seeking a Telemarketer to generate qualified leads and schedule appointments for licensed professionals. The role emphasizes outbound calling, strong communication, and follow-up within a collaborative, goal-driven team.

Training is provided, and flexible full- or part-time options are available. No insurance license is required for duties limited to unlicensed activities; prior telemarketing or sales experience is a plus.

Qualifications

• Strong verbal communication and interpersonal skills.
• Comfortable making outbound calls to generate interest.
• Ability to follow scripts while keeping conversations natural.
• Good organizational and time-management abilities.
• Willingness to learn about insurance products and agency services.
• Self-motivated with the ability to work toward measurable goals.

Responsibilities

• Make outbound calls to generate qualified leads and schedule appointments.
• Engage prospects, identify insurance needs, and guide to licensed team members.
• Maintain accurate records of calls and follow-up activities in CRM.
• Support marketing campaigns and collaborative business development efforts.
• Work toward daily/weekly goals for calls and appointments.

Skills

Outbound calling

Lead qualification

Communication

Customer service

Organizational skills

Time management

Scripts follow

Basic computer skills

Tools

CRM software

Job description

Position Overview

Jarvis Fullenwilder State Farm is seeking an enthusiastic, motivated, and results-driven Telemarketer to join our growing team in Clinton, Maryland.

As a Telemarketer, you will play an important role in supporting the agency's growth by connecting with prospective customers, generating qualified leads, and scheduling appointments for our licensed insurance professionals.

This position is ideal for someone who enjoys speaking with people, is comfortable making outbound calls, and thrives in a goal-oriented environment. Previous insurance experience is not required. We are looking for individuals with strong communication skills, a positive attitude, and a willingness to learn.

Key Responsibilities

Lead Generation & Prospecting

• Make outbound calls to prospective customers to introduce our agency and its insurance services.
• Identify potential customers interested in auto, home, renters, life, and business insurance.
• Generate qualified leads and schedule appointments for licensed team members.
• Follow up with prospective customers who have previously expressed interest in insurance products.
• Maintain consistent daily outreach activity to support agency growth.

Customer Engagement

• Engage prospective customers in friendly, professional conversations.
• Ask relevant questions to identify potential insurance needs and opportunities.
• Provide general information about the agency and available services.
• Direct interested prospects to licensed team members for quotes and coverage discussions.
• Represent the agency professionally and create positive first impressions.

Lead Management & Administrative Support

• Maintain accurate records of calls, conversations, and follow-up activities.
• Update prospect information in agency customer management systems.
• Track appointments, leads, and outreach results.
• Coordinate with agency team members to ensure timely follow-up.
• Assist with marketing campaigns and other business development initiatives.

Performance & Team Collaboration

• Work toward daily and weekly goals for calls, qualified leads, and appointments.
• Collaborate with licensed team members to improve lead quality and appointment conversion.
• Participate in training and coaching to strengthen communication and prospecting skills.
• Support agency marketing initiatives, community outreach, and referral-generation efforts.
• Follow applicable telemarketing regulations, contact preferences, and agency procedures.

Qualifications

• Strong verbal communication and interpersonal skills.
• Comfortable making a high volume of outbound calls.
• Positive attitude, persistence, and ability to handle rejection professionally.
• Strong organizational and time-management skills.
• Ability to follow scripts while maintaining natural, engaging conversations.
• Basic computer proficiency and ability to learn customer management software.
• Previous experience in telemarketing, appointment setting, customer service, or sales preferred but not required.
• Self-motivated, dependable, and comfortable working toward measurable goals.
• Willingness to learn about insurance products and the agency's services.

No insurance license is required for this position when duties are limited to activities permitted for unlicensed staff.

What We Offer

• Competitive hourly compensation.
• Performance-based incentives for qualified leads and appointments, subject to applicable requirements.
• Flexible full-time and part-time opportunities.
• Paid training and ongoing professional development.
• Opportunities for career advancement into licensed insurance sales and account management positions.
• A supportive, collaborative, and goal-oriented team environment.
• Valuable experience in sales, marketing, and business development.

Who We're Looking For

Our ideal candidate is confident, outgoing, and comfortable starting conversations with new people. You should enjoy working toward goals, be motivated by measurable results, and understand the importance of consistent follow-up.

We value individuals who are reliable, coachable, and eager to improve their communication and sales skills. Whether you have previous telemarketing experience or are looking to begin a career in business development, we encourage you to apply.

Join Our Team

At Jarvis Fullenwilder State Farm, we believe that meaningful customer relationships begin with great conversations. As a Telemarketer, you will help introduce our agency to new customers and create opportunities for our team to make a positive impact in the community.

If you are energetic, motivated, and ready to develop valuable professional skills, we would love to hear from you.

This position is with a State Farm independent contractor agent, not State Farm Insurance Companies. This is an appointment-setting and lead-generation role. Unlicensed team members may not provide insurance advice, discuss specific coverage recommendations, quote premiums, or solicit, negotiate, or sell insurance where licensing is required.