Telemarketer - State Farm Agent Team Member

State Farm; Charlotte (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Job summary

Ridge Tefft State Farm in Michigan is seeking a Telemarketer to promote insurance products, qualify leads, and support the agency's growth through creative outreach and cross‑functional campaigns.

You will make outbound calls, gather customer information, and maintain CRM records while adhering to company guidelines. Flexible, work-from-home options are available to help you balance targets with a rewarding sales career.

Qualifications

• Competitive mindset for outbound calling.
• Strong communication and persuasion with ability to multi-task.
• No insurance experience required.
• Ability to handle rejection and stay motivated.
• Organizational skills to manage multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to agency growth.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Competitive

Communication skills

Persuasion

Multi-tasking

No insurance exp. required

Resilience

Organizational skills

Phone etiquette

Goal oriented

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule

ROLE DESCRIPTION:

As a Telemarketer for Ridge Tefft State Farm, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Competitive
• Communication and persuasion skills; ability to multi-task.
• no insurance experience required.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.

Flexible work from home options available.