Telehealth Release Lead

TALENT Software Services; Minnesota; On-site; USD 110,000 - 150,000; Full time

Job summary

TALENT Software Services is seeking a Release Manager to establish and improve the release management discipline across the organization’s digital health ecosystem, with a focus on vendor-supported inpatient video visit platforms.

The role ensures secure, compliant delivery of software changes that support reliable virtual care while minimizing operational risk across clinical, technical, and regulatory domains.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or related field.
• 5+ years of experience in release management, DevOps, or IT service management in a regulated environment.
• Experience coordinating releases for vendor-supported SaaS platforms.
• Strong understanding of CI/CD pipelines, configuration management, and environment promotion strategies.
• Experience in HIPAA-compliant environments and handling PHI securely.
• Familiarity with ITIL change and release management processes.

Responsibilities

• Design, implement, and enforce a standardized release management framework aligned with ITIL, DevOps, and healthcare regulatory requirements.
• Establish release calendars, change windows, and deployment standards to reduce disruption to clinical operations.
• Lead release readiness reviews, go/no-go decisions, and post-implementation retrospectives.
• Develop and maintain release policies, runbooks, and audit-ready documentation.
• Coordinate vendor release schedules, patches, and upgrades with internal change control processes.
• Validate vendor changes for compatibility with integrated systems such as EHR and scheduling workflows.
• Oversee deployment pipelines across development, testing, staging, and production environments.
• Partner with DevOps to automate deployments, rollback procedures, and release verification.
• Ensure releases comply with HIPAA, HITECH, and organizational security policies.
• Conduct risk assessments for releases impacting patient data or clinical workflows.
• Communicate release impacts to clinicians, call centers, and patient support teams.
• Define and track release KPIs and drive continuous improvement.

Skills

Release management

DevOps

IT service management

Stakeholder communication

Risk management

SRE concepts

Education

Bachelor’s degree

Tools

CI/CD pipelines

Configuration management

Environment promotion strategies

Job description

TALENT Software Services is seeking a Release Manager to establish and improve the release management discipline across the organization’s digital health ecosystem, with a focus on vendor-supported inpatient video visit platforms.

The role ensures secure, compliant delivery of software changes that support reliable virtual care while minimizing operational risk across clinical, technical, and regulatory domains.