Telehealth Health Technician (Advanced Support)

US-Department-of-Veterans-Affair; St. Louis (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

The Veterans Health Administration (VHA) seeks a Health Technician (Telehealth Clinical) to support telehealth services that expand access to care for Veterans. The role includes coordinating with Biomed/IT for hardware and software upgrades and providing technical support to patients and staff.

Qualifications require one year of health care experience or a bachelor's degree with relevant coursework, with possible grandfathering provisions.

Qualifications

• One year of experience in a health care field related to the occupation.
• Four academic years above high school leading to a bachelor's degree with courses related to the occupation.
• Equivalent combination of experience and education is also acceptable for entry level.

Responsibilities

• Monitor and support telehealth processes and workload.
• Coordinate with Biomed and IT staff for hardware/software installation and upgrades.
• Provide advanced telehealth technical support to patients, staff, and providers.
• Offer instruction and resources on telehealth technologies to patients and staff.
• Perform knowledge transfer and support for telehealth technology use across teams.

Skills

Health care experience

Education

Bachelor's degree or higher in health care related field

Job description

The Veterans Health Administration (VHA) seeks a Health Technician (Telehealth Clinical) to support telehealth services that expand access to care for Veterans. The role includes coordinating with Biomed/IT for hardware and software upgrades and providing technical support to patients and staff.

Qualifications require one year of health care experience or a bachelor's degree with relevant coursework, with possible grandfathering provisions.