Telefunding Representative

Met Opera; New York (NY); Hybrid; USD 20,000 - 35,000; Part time

Benefits offered by this job

Flexible schedule

Hybrid eligibility after training

Comp tickets to Met performances

Job summary

The Metropolitan Opera is seeking part-time phone representatives to raise funds and sell ticket packages from donors and ticket holders. The role requires strong persuasion, verbal communication, and a comfortable remote work setup.

Commitment includes 17.5 hours per week with at least two Saturday morning shifts per month, with flexible scheduling and hybrid eligibility after in-person training. CRM/Tessitura experience is a plus for success in this team-oriented environment.

Qualifications

• Persuasion and verbal communication skills.
• Sales / fundraising experience in nonprofit organizations preferred.
• Excellent computer proficiency; Teams and Outlook.
• CRM/Tessitura experience preferred.
• Ability to work remotely with high-speed internet.

Responsibilities

• Conduct outbound calls to donors and ticket holders to raise funds and sell ticket packages.
• Record information from calls into the Met’s database.

Skills

Persuasion

Verbal communication

Teamwork

Attention to detail

Patience under pressure

Remote work

Tools

Teams

Outlook

Call management software

CRM/Tessitura

Job description

Fundraising keeps opera alive at the Metropolitan Opera! We are seeking phone representatives to help us reach our goals by raising funds from our loyal constituents. This is a great opportunity to work for the largest performing arts organization and gain experience working at one of the finest opera companies in the world. Join our first-rate team of professional fundraisers and help us as we excel through our exciting 2026 / 2027 season!

We offer a flexible schedule and hybrid eligibility upon the completion of all necessary in-person training. Must be able to work 17.5 hours a week including at least two Saturday morning shifts per month.

In depth knowledge and/or serious appreciation of the performing arts required. Some knowledge of opera preferred, but not required.

Primary Responsibilities

• Conduct outbound calls to our donors and ticket holders to raise funds and sell tickets packages for the Met.
• Record information from these calls into the Met’s database.

Skills and Qualifications

• Proficient in persuasion and verbal communication skills
• Sales /fundraising experience institutional and/or non-profit organizations preferred
  Excellent Computer proficiency. Teams, Outlook, and experience using call management software are a plus!
• CRM/Tessitura experience preferred
  Ability to practice patience while working under pressure
• Attention to detail
  Collaborates well in a team and goal-oriented environment
• Must have ability to work remotely with high-speed internet connection

*Please alert us to any major gift experience during the application process

Compensation and Benefits

Base salary plus commission—competitive pay. Comp tickets for many Met performances! Represent and work at the most highly regarded performing arts organization in the country.