Telefunding Representative

The-Metropolitan-Opera; New York (NY); Hybrid; USD 21,000 - 42,000; Part time

Benefits offered by this job

Comp tickets for Met performances

Job summary

The Metropolitan Opera is seeking phone fundraising representatives to raise funds from our donor base and sell ticket packages. This part-time role requires 17.5 hours per week, including two Saturday morning shifts per month, with hybrid eligibility after in-person training.

Ideal candidates bring strong persuasion, fundraising experience, and comfort with Tessitura; ability to work remotely with high-speed internet is essential. Join our team to support essential arts programming.

Qualifications

• Outbound fundraising and donor relations experience is preferred.
• Proficiency with standard office software and donor databases is expected.
• Ability to work in a fast-paced, goal-oriented environment and collaborate in a team.

Responsibilities

• Conduct outbound calls to donors and ticket holders to raise funds and sell ticket packages for the Met.
• Record information from calls into the Met’s database.

Skills

Persuasion

Verbal communication

Sales/fundraising

Computer proficiency

Teams/Outlook

Call management software

CRM/Tessitura

Patience under pressure

Attention to detail

Teamwork

Tools

Teams

Outlook

Call management software

CRM/Tessitura

Job description

Fundraising keeps opera alive at the Metropolitan Opera! We are seeking phone representatives to help us reach our goals by raising funds from our loyal constituents. This is a great opportunity to work for the largest performing arts organization and gain experience working at one of the finest opera companies in the world. Join our first-rate team of professional fundraisers and help us as we excel through our exciting 2026 / 2027 season!

We offer a flexible schedule and hybrid eligibility upon the completion of all necessary in-person training. Must be able to work 17.5 hours a week including at least two Saturday morning shifts per month.

In depth knowledge and/or serious appreciation of the performing arts required. Some knowledge of opera preferred, but not required.

Primary Responsibilities

• Conduct outbound calls to our donors and ticket holders to raise funds and sell tickets packages for the Met.
• Record information from these calls into the Met’s database.

Skills and Qualifications

• Proficient in persuasion and verbal communication skills
• Sales /fundraising experience institutional and/or non-profit organizations preferred
  Excellent Computer proficiency. Teams, Outlook, and experience using call management software are a plus!
• CRM/Tessitura experience preferred
  Ability to practice patience while working under pressure
• Attention to detail
  Collaborates well in a team and goal-oriented environment
• Must have ability to work remotely with high-speed internet connection

*Please alert us to any major gift experience during the application process

Compensation and Benefits

Base salary plus commission—competitive pay. Comp tickets for many Met performances! Represent and work at the most highly regarded performing arts organization in the country.