Telecoms & Unified Communications Engineer
FLUENT TELECOMS LIMITED
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Job summary
FLUENT TELECOMS LIMITED is seeking a skilled telecoms technician to install, configure and support 3CX phone systems and related VoIP technologies. The role covers hosting environments, customer onboarding, and ongoing service delivery across on-site and remote support scenarios.
You will install broadband and fibre connectivity, liaise with carriers, perform site surveys, and ensure fault resolution while maintaining clear documentation and adherence to SLAs. Strong networking basics required.
Qualifications
- Experience with 3CX Phone Systems and VoIP/SIP technologies.
- Experience with hosted telephony and unified communications.
- Ability to install and troubleshoot broadband, fibre, and connectivity.
- Experience liaising with network carriers and telecom providers.
- On-site installations and customer site surveys experience.
Responsibilities
- Install, configure, and support 3CX phone systems.
- Troubleshoot VoIP, SIP, handset, call routing, and connectivity issues.
- Support hosted telephony and unified communications solutions.
- Assist with telecoms migrations and customer onboarding projects.
- Configure and support broadband, leased line, and fibre connectivity services.
- Liaise with network carriers and telecoms providers to resolve faults.
- Complete on-site installations and customer site surveys.
Skills
Job description
FLUENT TELECOMS LIMITED is seeking a skilled telecoms technician to install, configure and support 3CX phone systems and related VoIP technologies. The role covers hosting environments, customer onboarding, and ongoing service delivery across on-site and remote support scenarios.
You will install broadband and fibre connectivity, liaise with carriers, perform site surveys, and ensure fault resolution while maintaining clear documentation and adherence to SLAs. Strong networking basics required.
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